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NEED One plus 8 pro USER with No display issues at low brightness Aug 25, 2020

Tilak R Hegde , via OnePlus 8 Pro , Aug 27, 2020 :

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Yugam padha 02 , via OnePlus 8 Pro , Aug 27, 2020 :

i am facing the same issues although its a hardware issue but it think it can be fixed with certain calibration through software samsung also did it , may be oneplus will do it too. but I hace decided this is my last one plus phone.

 

Shailesh9559 , via OnePlus 8 Pro , Aug 27, 2020 :

In my phone there is display issue

 

J1598259488461 , via OnePlus 8 Pro , Aug 27, 2020 :

bro every OnePlus 8 pro has a problem. how to check it
step 1: download night mode from play store
step 2: start nightmode at low level
step 3: download display tester or go in any grey background like chrome incognito mode tab
You will clearly see display issues and also
step 4: check black background in display tester with night mode on which we downloaded from play store you can see both corners of display also have issues. please OnePlus do something otherwise I will claim an official way

 

VIMVa , via OnePlus 8 Pro , Aug 27, 2020 :

Done.
Nothing wrong here and my eyesight is very good.
I'm also not sure that using an unofficial third party app to prove your point will make much impression.

 

J1598259488461 , via OnePlus 8 Pro , Aug 27, 2020 :

dude I can clearly prove an official way

 

VIMVa , via OnePlus 8 Pro , Aug 27, 2020 :

Well 'Dude'...
just do what you have to do and leave us in peace if we try to help and our answer is not to your satisfaction.

 

Tilak R Hegde , via OnePlus 8 Pro , Aug 28, 2020 :

Please send us a picture, I know you have perfectly working device

Test :

Use the above image as a gray subject and go to a dark room and slowly adjust the brightness level from high to low few times

If you didn't find any issue then you are the chosen few who have received well calibrated display congratulations and u can live in peace [e]1f64c[/e] . kindly also if possible post a picture( not screen shot but image taken from other devices) of it around 30% brightness will help us.



Below link will take you to my google drive with a video of the issue kindly have look, if you find there is a problem then kindly help us figure out a solution. ( Because One plus is claiming it's a software issue and I wonder how would they send a patch to only effected device, The fix might help affected device, but might also ruine your perfectly calibrated display and have issues like ours)


https://drive.google.com/folderview?id=118fuaPBKdgPvQkZasXDq-_1YeSE1maKJ

 

VIMVa , via OnePlus 8 Pro , Aug 28, 2020 :

Thanks for clarifying your process to show the problem.
I tried it exactly as you described in a pitch-black dark room and this is what I observed:
1. I see (naked eye) a little jump in brightness round the position where you film the colour shift but NO colour shift. Grey remains grey. When I say 'jump in brightness', I mean a reverse to slightly darker and back brighter WHILE moving the slider slowly left to right (only).
2. While filming it, I see quite a lot of banding on the screen of the filming phone and a VERY slight colour shift.
3. When watching the recorded movie I DO see the exact colour shift that shows in your movie.
As I never see a colour shift with the naked eye... I have no problem to report. The color shift is ONLY visible in a movie that I make of my phone under these specific circumstances.
Hope this is of assistance to help to solve the problem.

 

VIMVa , via OnePlus 8 Pro , Aug 28, 2020 :

Btw: I asked for a second opinion and they confirm what I see with the naked eye.

 

Tilak R Hegde , via OnePlus 8 Pro , Aug 28, 2020 :

I guess there is an discrepancy in display quality control or in display calibration in India due to COVID situation. The video (refered as movie) was take in auto exposure which always tries to reduce or varies when taking video. The photo shared in the link is true to what I see.

Well you have received a good calibration display. Enjoy.

And thank you for taking much trouble.

Mean while trying to contact local one plus exclusive service center here. Hope One plus team acknowledge the issue come clean about it with full transparency. Before some one gose for a class A action or lowsuit.

 

VIMVa , via OnePlus 8 Pro , Aug 28, 2020 :

Well I forgot: I let you be the judge of the movie that I took. In my opinion it has also less colour shift than yours.
Link: https://1drv.ms/v/s!AhYCKQA0azOCi9pIG4SQ7OD6k3tI2A

 

Tilak R Hegde , via OnePlus 8 Pro , Aug 28, 2020 :

Well thank you so much and much appreciated, your device have far better screen uniformity compared to mine.


I have contacted to local Oneplus services center hope they acknowledge this issue and give a replacement.

And I was reading a post about one plus 8pro display manufactured by samsung it's a new display technology and chanses of having 3 to 4 non uniform display out of 10

https://www.xda-developers.com/oneplus-8-pro-display-analysis-premium-hardware-at-a-cost/


Hope the replacement unit doesn't have the same issue [e]1f613[/e] if they are willing to replace in first place.

 

R1598290709374 , via OnePlus 8 Pro , Aug 28, 2020 :

glengrant , via OnePlus 8 Pro , Aug 28, 2020 :

Proof? Here it is

Brightness set to zero

 

cssrc1974 , via OnePlus 8 Pro , Aug 29, 2020 :

No issues.

 

W1595611376969 , via OnePlus 8 , Aug 29, 2020 :

i am having an issue of purple streaks and jelly like effect on scrolling black icons ... pls help . i have op8

this was a recent post so i thought i shoukd address my problem hear

 

tc0566 , Aug 29, 2020 :

I've tried every test you listed and more...I don't have the issues at all. I'ts a hardware issue. If it were software we would all have the issue. I'd look into a class action lawsuit. Include the 5MP color filter camera we all paid for that is disabled as well.

 

Jitendra Ravi , via OnePlus 8 Pro , Aug 31, 2020 :

i also face this issue but OnePlus care , agent and service center tell me this issue is not issue is in all divice present, i know this is a issue, but he not resolve problems in my device, and he not give me any replacement , my device in under 15 days replacement policy, but not replace , i facing this issue....

 

Tilak R Hegde , via OnePlus 8 Pro , Aug 31, 2020 :

Where did you buy..?? Amazon or Oneplus exclusive Store.?