0
Need solution

  1. asr_riad
    Donut Feb 12, 2019

    asr_riad , Feb 12, 2019 :
    From today my OnePlus 5 not charging ( dash or normal).
    It shows 50% charged. Not even loose 1% or not even charge 1%.
    for attention I was try another dash charger but the same result. Then I clean my phone's charging port. Again the same result.
    what can I do now?
     

    #1
  2. KeepTransisting
    The Lab - OnePlus 7 Pro Reviewer Feb 12, 2019


    #2
  3. xnutzii
    Lollipop Feb 12, 2019

    xnutzii , Feb 12, 2019 :
    Have you tried letting the phone charge while it's off? If not - your charging port may be broken.
     

    #3
  4. asr_riad
    Donut Feb 12, 2019

    asr_riad , Feb 12, 2019 :
    yes. then it shows " your battery temperature is too low".
     

    #4
  5. xnutzii
    Lollipop Feb 12, 2019

    xnutzii , Feb 12, 2019 :
    Then your sensor inside the phone is broken, how's the ambient temperature?
     

    #5
  6. asr_riad
    Donut Feb 12, 2019

    asr_riad , Feb 12, 2019 :
    early morning it was charging, without dropped. how is this possible?
     

    #6
  7. asr_riad
    Donut Feb 12, 2019

    asr_riad , Feb 12, 2019 :
    it's normal bro.
     

    #7
  8. xnutzii
    Lollipop Feb 12, 2019

    xnutzii , Feb 12, 2019 :
    Define normal - I'd need a bit more information. How warm/hot is it in °C?
     

    #8
  9. KeepTransisting
    The Lab - OnePlus 7 Pro Reviewer Feb 12, 2019


    #9
  10. xnutzii
    Lollipop Feb 12, 2019

    xnutzii , Feb 12, 2019 :
    Check these posts, yep, he probably has.

     

    #10
  11. asr_riad
    Donut Feb 12, 2019

    asr_riad , Feb 12, 2019 :
    it's 27/28.
     

    #11
  12. asr_riad
    Donut Feb 12, 2019

    asr_riad , Feb 12, 2019 :
    no but restart & factory reset had done
     

    #12
  13. xnutzii
    Lollipop Feb 12, 2019

    xnutzii , Feb 12, 2019 :
    That's alright, pretty warm, huh? lol

    So your temperature sensor inside the phone is most likely broken. I'd recommend you to visit a service center indeed.
     

    #13
    G1528000917629 likes this.
  14. KeepTransisting
    The Lab - OnePlus 7 Pro Reviewer Feb 12, 2019

    KeepTransisting , Feb 12, 2019 :
    Yeah, sounds like this is the best bet
     

    #14
    xnutzii likes this.