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Netflix app stuck at homepage via OnePlus 8T

  1. nitinbond36
    Gingerbread Sep 24, 2021


    #1
  2. Auristic
    Lollipop Sep 24, 2021


    #2
    Artemus and Aaron2017 like this.
  3. nitinbond36
    Gingerbread Sep 25, 2021

    nitinbond36 , via OnePlus 8T , Sep 25, 2021 :
    tried clearing cache, even disabled the app and logged in again but didn't work
     

    #3
  4. Auristic
    Lollipop Sep 25, 2021


    #4
    Artemus likes this.
  5. Charan132
    Cupcake Sep 26, 2021


    #5
  6. nitinbond36
    Gingerbread Sep 28, 2021


    #6
  7. nitinbond36
    Gingerbread Sep 28, 2021

    nitinbond36 , via OnePlus 8T , Sep 28, 2021 :
    Hotstar also not working, same as netflix.
     

    #7
  8. Auristic
    Lollipop Sep 28, 2021

    Auristic , via OnePlus Community App , Sep 28, 2021 :
    Using DRMINFO tool from Playstore, what's your Widevine security level?

    Is your Playstore app certified (check in the parameters)?

    If your answers are "L3" and "no" then I'm afraid you'll have to factory reset your device and if that still doesn't work visit a OnePlus service center.

    What did you do to get this result : root your device, made dodgy installs of cracked streaming apps?

    Please don't reply "nothing" as we both well know you did something weird!
     

    #8
    Artemus likes this.
  9. nitinbond36
    Gingerbread Sep 28, 2021

    nitinbond36 , via OnePlus 8T , Sep 28, 2021 :
    L1, Yes
    Didn't root, didn't install any dodgy apps. I have enough money to pay for subscription.
    How would you know if I had installed anything dodgy(which obviously i didn't).
    If you can help please advise otherwise you can leave. Thank you :)
     

    #9
  10. nitinbond36
    Gingerbread Sep 28, 2021

    nitinbond36 , via OnePlus 8T , Sep 28, 2021 :
    I found the solution, Uninstall the apps, disable it if possible after clearing storage and cache. Shut down your device, the clear phone cache, then restart. Now install and enable apps again. It will work :)
     

    #10
  11. Charan132
    Cupcake Sep 28, 2021

    Charan132 , via OnePlus 8T , Sep 28, 2021 :
    It worked, thanks !!
     

    #11
    nitinbond36 likes this.
  12. Auristic
    Lollipop Sep 28, 2021


    #12
    Artemus likes this.
  13. Amalinnocent
    Cupcake Sep 28, 2021

    Amalinnocent , via OnePlus 8T , Sep 28, 2021 :
    It worked thx 🙏
     

    #13
    nitinbond36 likes this.
  14. nitinbond36
    Gingerbread Sep 30, 2021

    nitinbond36 , via OnePlus 8T , Sep 30, 2021 :
    Don't try to act smart of you don't know anything. Lol.
    Byeee
     

    #14
  15. Auristic
    Lollipop Sep 30, 2021

    Auristic , Sep 30, 2021 :
    Next time don't mess up your phone and then ask people to mend it for you: take responsibility for your (wrong) behaviour and be honest!

    I love the "I found the solution" part: what did I tell you to do?
     
    Last edited: Sep 30, 2021

    #15
    Artemus likes this.