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Working Netflix not working Mar 30, 2020

  1. D1575793979899
    Cupcake Mar 30, 2020

    D1575793979899 , Mar 30, 2020 :
    Hi ,
    i am having a problem on One plus 6t, Netflix is not working on it what's the reason , any suggestions or process
     
    #1

  2. Gav_W86
    Starting Point Expert Community Expert Mar 30, 2020

    Gav_W86 , Mar 30, 2020 :
    what do you mean by "not working"?
    app not loading, content not showing, content not playing? etc
    which country are you in (Netflix is restricting quality in some countries), which OS version are you using?
     
    #2

  3. B_Wrath
    Nougat Mar 30, 2020

    B_Wrath , Mar 30, 2020 :
    What is the exact error which comes up?
     
    #3

  4. H1586661833311
    Cupcake Apr 12, 2020

    H1586661833311 , Apr 12, 2020 :
    The app store says that Netflix is no longer compatible with my device. I have checked and there are no updates for my phone (6T).
    1586661844921.jpg
     
    #4

  5. drl431
    Nougat Apr 12, 2020

    drl431 , Apr 12, 2020 :
    Guessing you have a T-Mobile variant that has been converted to a global model. Android 10 can detect a security issue because of an OOS mismatch with the bootloader. Though I believe another user got around this by side loading a Netflix apk.
     
    #5

  6. H1586661833311
    Cupcake Apr 12, 2020

    H1586661833311 , Apr 12, 2020 :
    I am using my phone on metro by TMobile network. I bought this phone unlocked in Amazon several months ago. this is the first time I have had any issue.
    1586669187715.jpg
     
    #6

  7. drl431
    Nougat Apr 12, 2020

    drl431 , Apr 12, 2020 :
    So you bought the phone used, from an independent dealer on Amazon. The T-Mobile variant will also have a single sim tray and single IMEI number.
     
    #7

  8. H1586661833311
    Cupcake Apr 12, 2020

    H1586661833311 , Apr 12, 2020 :
    thanks for your help. my IMEI status says I have 2 card slots/ imei. does that make a difference?
     
    #8

  9. drl431
    Nougat Apr 12, 2020

    drl431 , Apr 12, 2020 :
    The global model will have 2 different IMEI numbers, one for each sim slot.
     
    #9

  10. Humayun81
    Cupcake Jul 27, 2020

    #10

  11. tide1109
    Ice Cream Sandwich Jul 27, 2020

    #11

  12. Humayun81
    Cupcake Jul 27, 2020

    #12

  13. tide1109
    Ice Cream Sandwich Jul 27, 2020

    tide1109 , via OnePlus 7T , Jul 27, 2020 :
    The Play Store has to be certified by the manufacturer aka. OnePlus.
    The Play Store is sometimes uncertified in beta versions. In stable OTA versions the Play Store should always be certified.

    Modifications with root or bootloader unlock may break the certification.
     
    #13
    Humayun81 likes this.

  14. Humayun81
    Cupcake Jul 27, 2020

    Humayun81 , via OnePlus 6T , Jul 27, 2020 :
    Thanks for your help I try using it.
     
    #14

  15. SDN007
    Cupcake Aug 7, 2020

    #15

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Last replied by SDN007

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