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netflix problem via OnePlus 8

  1. E1595599205377
    Cupcake Sep 16, 2020


    #1
  2. Hyne S.
    OnePlus User Ambassador Staff Member Sep 16, 2020

    Hyne S. , Sep 16, 2020 :
    First of all, Netflix has three different packages. If you choose the basic package, you cannot play hd videos. Mine is the ultra package, which can play hd videos normally.

    upload_2020-9-16_16-3-27.png


    In addition, third-party roms that are not certified by Netflix will be considered as unsafe devices by Netflix and will not be allowed to play HD videos
     

    #2
  3. Neerajan
    Honeycomb Sep 16, 2020

    Neerajan , via OnePlus 8 , Sep 16, 2020 :
    No, this page has nothing to do with the subscription. This section shows playback capabilities of the device. This is a bug. I also faced this issue.
     

    #3
  4. Neerajan
    Honeycomb Sep 16, 2020

    Neerajan , via OnePlus 8 , Sep 16, 2020 :
    Follow these steps and see whether it works for you.
    1. Uninstall all the netflix updates from the play store.
    2. Clear the cache and data of the Netflix app
    3. Install the latest version of netflix form play store.
    4. Restart your device. said:

    please take a look at this thread for more information. Many users have also faced this similar issue with Netflix.
     

    #4
    E1595599205377 likes this.
  5. Andy Bury.
    Eclair Sep 16, 2020


    #5
  6. Gav_W86
    Starting Point Expert Community Expert Sep 16, 2020


    #6
  7. E1595599205377
    Cupcake Sep 16, 2020

    E1595599205377 , via OnePlus 8 , Sep 16, 2020 :
    haven't done anything....just regular updates from OnePlus
     

    #7
  8. E1595599205377
    Cupcake Sep 16, 2020

    E1595599205377 , via OnePlus 8 , Sep 16, 2020 :
    i use the highest package.. it plays hd in my laptop
     

    #8
  9. Neerajan
    Honeycomb Sep 17, 2020

    Neerajan , via OnePlus 8 , Sep 17, 2020 :
    Were you able try any of the steps mentioned in the thread? did it work for you?
     

    #9
  10. E1595599205377
    Cupcake Sep 17, 2020

    E1595599205377 , via OnePlus 8 , Sep 17, 2020 :
    this solution worked
     

    #10
    Neerajan likes this.