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Third Party Software (Netflix) This app isn't compatible with your device anymore.

  1. ahsanmdm
    Cupcake Jan 15, 2021

    ahsanmdm , Jan 15, 2021 :
    Hello Everyone,

    I am using my mobile from very long time now and suddenly i open app and it says update app, when i go to google play store it shows me this error as shown in screenshot.

    My Device:
    Oneplus 6T (not rooted or modified)
    Android 10 (Official)

    [​IMG]
     

    Attached Files:


    #1
  2. Raza_Dawar
    Froyo Jan 15, 2021


    #2
  3. sumitMZ007
    Ice Cream Sandwich Jan 16, 2021


    #3
  4. iamaan786
    Gingerbread Jan 16, 2021


    #4
  5. ahsanmdm
    Cupcake Jan 18, 2021

    ahsanmdm , Jan 18, 2021 :
    Tried now, NO LUCK
     

    #5
  6. Caomhin
    Community Hero 2020 Jan 18, 2021

    Caomhin , via OnePlus 6T , Jan 18, 2021 :
    Check your phone with SafetyNet test from the Playstore to see if it passes.

    https://play.google.com/store/apps/details?id=org.freeandroidtools.safetynettest

    What version of OOS is on the phone, and also check that the phone is certified in Playstore>Settings, scroll to the bottom to check.

    1610969025346.jpg
    One other item to check is that Google Play System Update is up to date as well.

    Go to phone Settings>Security & Lock Screen check the date on Google Play System Update

    1610969188497.jpg
    An update for the Google Play System Update can be kickstaterd using the following Google Main Components app.

    Download Google Main Components to Kickstart update the Google Play System Update to the latest version. Once downloaded and installed, click on Google Play System Update in Settings, Security & Lock Screen to update

    https://www.apkmirror.com/apk/googl...n-components-2020-12-01-android-apk-download/

    Check if any or all of the above can help 👍
     

    #6
    Tobikage and ahsanmdm like this.
  7. ahsanmdm
    Cupcake Jan 20, 2021

    ahsanmdm , Jan 20, 2021 :
    Thanks for the help, I find out that my device is not certified.
     

    #7
    Caomhin likes this.
  8. Tobikage
    Nougat Jan 20, 2021

    Tobikage , Jan 20, 2021 :
    Did you buy this new or from someone else ?
     

    #8
    Caomhin likes this.
  9. Caomhin
    Community Hero 2020 Jan 20, 2021

    Caomhin , via OnePlus 6T , Jan 20, 2021 :
    You state your phone is nor Rooted, that can be the case, but it's possible your bootloader is unlocked without root, your phone will be classed as Not Certified.

    You can check if your bootloader is unlocked using the steps in the website linked below.
    https://www.techjunkie.com/check-bootloader-is-unlocked/

    Relocking the Bootloader involves a Phone Wipe, so you will need to backup your data first.

    Info on how to Relock the bootloader
    https://www.wikihow.com/Lock-the-Bootloader-on-Android
     

    #9