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Network issue and update issue with OnePlus 7 pro 5G Sprint version Feb 25, 2021

  1. Fraol
    Cupcake Feb 25, 2021

    Fraol , Feb 25, 2021 :
    Hello everyone,

    I have OnePlus 7 pro 5G the sprint variant and it only connects to 3G even though in my area I have 4G coverage (no 5G), anyways my software version OS 10.0.6 GM25CC, also I wanted to update to oxygen OS 11 beta version but I can't find anything that could help me, if anyone of you have any help for this it would be much appreciated. Thank you
     
    #1

  2. Auristic
    Lollipop Feb 25, 2021

    Auristic , Feb 25, 2021 :
    Ask Sprint: Oneplus don't handle the software when you choose to buy a variant: you paid cheaper for it so accept the consequences.
     
    #2
    Artemus. likes this.

  3. Tobikage
    Nougat Feb 25, 2021

    Tobikage , Feb 25, 2021 :
    How good is the signal quality where you are ?

    The fact that OnePlus mentions this
    on their product page isn't confidence inspiring at all.
     
    #3
    Artemus. and Auristic like this.

  4. Fraol
    Cupcake Feb 25, 2021

    Fraol , Feb 25, 2021 :
    I bought it from a retail and I don't know the condition ( weather they have paid it off or not) I am currently residing in Ethiopia, there is a very good 4G coverage in my area, it also sometimes work but then after I have turned the data off and turn it back on it connects to 3G only
     
    #4

  5. Fraol
    Cupcake Feb 25, 2021

    Fraol , Feb 25, 2021 :
    I am not on LTE network currently, I am currently in Ethiopia so...
     
    #5

  6. Auristic
    Lollipop Feb 25, 2021

    Auristic , Feb 25, 2021 :
    You should have thought about that before buying: now you're tied with Sprint and the update will come when they decide it has to.
     
    #6
    Artemus. likes this.

  7. Fraol
    Cupcake Feb 25, 2021

    Fraol , Feb 25, 2021 :
    what if I install the EU version of OnePlus 7pro , is there anyway I can get the oxygen OS 11 from there?
     
    #7

  8. Auristic
    Lollipop Feb 25, 2021

    #8
    Artemus. and Fraol like this.

  9. Fraol
    Cupcake Feb 25, 2021

    Fraol , Feb 25, 2021 :
    There is a way I have unlocked the bootloader, and installed the EU version with the MSMtool but the problem is from there I couldn't find anything to update to the oxygen OS 11 beta version.
     
    #9
    Auristic likes this.

  10. Auristic
    Lollipop Feb 25, 2021

    Auristic , Feb 25, 2021 :
    The problem is that the local update function may not be activated and if it isn't then you're stuck.

    If you manage to get it back go to https://forums.oneplus.com/threads/...us-7-and-oneplus-7-pro.1379872/#post-22655881 and download the required ROM.
     
    #10
    Artemus. and Fraol like this.

  11. Fraol
    Cupcake Feb 25, 2021

    Fraol , Feb 25, 2021 :


    Auristic

    The problem is that the local update function may not be activated and if it isn't then you're stuck.​


    yes that seems to be the problem, I am once again back on the official sprint OTA and waiting for an update, I don't think even sprint knows they have a device called 7 pro 5G, after the merge with T-Mobile they left everything on hold or they just don't care... imagine getting one update in over a year, while your phone is practically the same as 7 pro, it's mind blowing!
     
    #11
    Auristic likes this.

  12. Fraol
    Cupcake Feb 25, 2021

    #12

  13. Auristic
    Lollipop Feb 25, 2021

    Auristic , Feb 25, 2021 :
    Nope, it's working: use another browser or a computer.
     
    #13

  14. Fraol
    Cupcake Feb 25, 2021

    Fraol , Feb 25, 2021 :
    it says forbidden or I have no access
    1614250776693.jpg
     
    #14

  15. Auristic
    Lollipop Feb 25, 2021

    Auristic , Feb 25, 2021 :
    Don't use the community app: use a web browser...
     
    #15
    Artemus. likes this.

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Last replied by Auristic

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