Network issue in OnePlus Nord 12/256 gb Phone via OnePlus Nord

  1. Pradeep Ravikumar27 , via OnePlus Nord , Sep 20, 2020 :
    Hello OnePlus Nord team,

    Why the network speed is falling repeatedly in OnePlus Nord phone. I want to share live example that, from yesterday onwards IPL has started and I'm watching that in my OnePlus Nord mobile. Everytime the network speed goes to 330kbps or 450kbps and after every 5-10seconds the network speed dropping to 0.5kbps or 1.5kbps. Why this is happening like this. It is disgusting and giving frustration.
    As a result, for every 15secs, video buffering starts.
    Note: My friend is using OnePlus 7, and if I use his Wi-Fi then the speed is good and I can watch videos without buffering.

    But, everytime I can't ask my friend to share his internet.
    So please do something or some update on this. We can't use this for longer time with this problem.

    Please help me in this.


  2. subrat_op
    Froyo Sep 20, 2020

    subrat_op , Sep 20, 2020 :
    It's looks like you have a internet issue with your network carrier, not in your NORD.

    Check with your network provider about this issue.

  3. Pradeep Ravikumar27 , via OnePlus Nord , Sep 21, 2020 :
    No, It's not a network carrier issue, I and my friend both are using Jio 4G net, but the problem occurs in my OnePlus Nord phone only. In OnePlus 7 network speed is good enough.

    Even I changed my network to Sim2(i.e. Airtel 4G), eventhough the problem occurs.

    I'm sure that it is not a network carrier issue.

    meashuu likes this.
  4. B1596375466363
    Cupcake Sep 21, 2020

    B1596375466363 , via OnePlus Nord , Sep 21, 2020 :
    it's proboem of Nord ..

  5. mr.mane.11
    Cupcake Sep 21, 2020

  6. meashuu
    Donut Sep 21, 2020

    meashuu , via OnePlus Nord , Sep 21, 2020 :
    Even I'm facing the same issue in my OnePlus nord 12gb+256gb. I'm using jio sim and rapidly the speed of my internet is falling down. I checked my sim in other phones and there I'm getting perfect speed. But in my nord I'm facing this network issue of slow internet speed.
    Hope #Oneplus will fix this issue soon for all the jio users.

  7. subrat_op
    Froyo Sep 21, 2020

  8. subrat_op
    Froyo Sep 21, 2020

    subrat_op , Sep 21, 2020 :
    I suggest, try factory resetting your phone or wait for the next update that might solve your issue.

  9. Pradeep Ravikumar27 , via OnePlus Nord , Sep 22, 2020 :

    I suggest you to please watch Hotstar or any online HD videos from your OnePlus Nord mobile or you pls connect your mobile internetto your laptop or desktop and check the speed pls.

  10. subrat_op
    Froyo Sep 22, 2020

    subrat_op , Sep 22, 2020 :
    Tried streaming on HOTSTAR, NETFLIX & PRIME VIDEO and also did the USB TETHERING.

    Everything works fine on my NORD.

  11. Rex_sff
    Cupcake Sep 22, 2020

  12. Pranay datta
    Gingerbread Sep 23, 2020

  13. Jeffreyk97
    Eclair Sep 23, 2020

    Jeffreyk97 , via OnePlus Nord , Sep 23, 2020 :
    I have the exact same issue when using Facebook or when using a VPN, internet speed becomes unbearably slow on mobile data, no issues on Wi-Fi. My telecom provider is T-Mobile Netherlands.
    Last edited: Sep 23, 2020