Network problem while abroad

  1. U1571751657137
    Donut Sep 18, 2020

    U1571751657137 , Sep 18, 2020 :

    I have a problem with my OnePlus 7 Pro. When I travel abroad the phone keeps disconnecting from the network and after a few minutes it reconnects automatically.
    I have tried to manually select a network, replace the SIM card and reset my phone. Nothing worked. Selecting a different network doesn't solve the issue. Untill a few months ago I never had problems.

    What could the problem be?

    Thanks for your help.

  2. U1571751657137
    Donut Sep 22, 2020

    U1571751657137 , Sep 22, 2020 :
    Is there anyone experiencing the same problem?
    Btw, if I lock the phone on 2G+3G it works without problem...


  3. #3
    Artemus. likes this.
  4. Horsault
    Nougat Moderator Sep 22, 2020

    Horsault , Sep 22, 2020 :
    Some carriers' policy is to grant privileged access to their network, and to deny full access to roaming clients from a foreign partner. Maybe you could also try to ask your carrier why you get those problems abroad, detailing the country and network.

    Artemus. likes this.
  5. U1571751657137
    Donut Oct 13, 2020

    U1571751657137 , Oct 13, 2020 :
    I have tried every network in Italy.
    My boyfriend has a Mi9 and doesn't experience these kinds of issues.

  6. Artemus.
    Nougat Oct 13, 2020

    Artemus. , Oct 13, 2020 :
    How much did that cost you?

  7. U1571751657137
    Donut Oct 15, 2020 at 3:07 PM