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Network problem while abroad

  1. U1571751657137
    Donut Sep 18, 2020

    U1571751657137 , Sep 18, 2020 :
    Hi,

    I have a problem with my OnePlus 7 Pro. When I travel abroad the phone keeps disconnecting from the network and after a few minutes it reconnects automatically.
    I have tried to manually select a network, replace the SIM card and reset my phone. Nothing worked. Selecting a different network doesn't solve the issue. Untill a few months ago I never had problems.

    What could the problem be?

    Thanks for your help.
     

    #1
  2. U1571751657137
    Donut Sep 22, 2020

    U1571751657137 , Sep 22, 2020 :
    Is there anyone experiencing the same problem?
    Btw, if I lock the phone on 2G+3G it works without problem...
     

    #2

  3. #3
    Artemus. likes this.
  4. Horsault
    Nougat Moderator Sep 22, 2020

    Horsault , Sep 22, 2020 :
    Some carriers' policy is to grant privileged access to their network, and to deny full access to roaming clients from a foreign partner. Maybe you could also try to ask your carrier why you get those problems abroad, detailing the country and network.
     

    #4
    Artemus. likes this.
  5. U1571751657137
    Donut Oct 13, 2020

    U1571751657137 , Oct 13, 2020 :
    I have tried every network in Italy.
    My boyfriend has a Mi9 and doesn't experience these kinds of issues.
     

    #5
  6. Artemus.
    Nougat Oct 13, 2020

    Artemus. , Oct 13, 2020 :
    How much did that cost you?
     

    #6
  7. U1571751657137
    Donut Oct 15, 2020


    #7