0
Network Problem via OnePlus Nord Gray Onyx

  1. Shipon_Nandy , via OnePlus Nord Gray Onyx , Mar 7, 2021 :
    #Major_Network_Issue_ in_ both_ Mobile_Network_and_ WIFI

    I'm using One plus nord (Oxyzen OS 10.5.11.AC01A) and I'm facing network issue for several days. There's an exclamation sign in my network and Mobile data isn't working. Sometimes it works for few minutes but the speed is too low to even for normal browsing. But the sim is working fine in other mobile.
    The same issue is happening with the wifi and network. Sometimes wifi gets disconnected or showing no network or there's an exclamation sign.
    Even when I'm calling directly or calling in whatsapp after sometime (repeatedly) I can't hear anything from the other side. Such call drop happens repeatedly in a single call all the time.

    Such problem is really unexpected from One Plus. (If it's a device problem). Please provide a solution.
     
    Last edited: Mar 7, 2021

    #1
  2. Aaron2017
    KitKat Mar 7, 2021


    #2
  3. faizankhanalig
    Eclair Mar 7, 2021


    #3
  4. pkg3107
    Honeycomb Mar 7, 2021

    pkg3107 , via OnePlus Nord Gray Onyx , Mar 7, 2021 :
    This might be due to SIM settings. Here are some things you can try:

    1) Turn off and turn on the sim which is not working.
    2) Make sure that Connect to Data while on Roaming is enabled for the SIM.
    3) Check that the Network Operator settings are turned to automatic.

    P.S. All these settings can be found in Wifi and Network-- Sim and Network -- SIM 1 or SIM 2 (according to usage).

    This should work. If not try, using sim on another phone or contact customer support.
     

    #4