73
New rules for a better community

  1. aprince93
    Gingerbread Jul 22, 2016


  2. Tobikage
    Nougat Jul 22, 2016

    Tobikage , Jul 22, 2016 :
    Yes....why ?
     

    Ceasedd likes this.
  3. Nickkoso
    Donut Aug 2, 2016

  4. harlekinwashere
    Honeycomb Aug 2, 2016

    harlekinwashere , Aug 2, 2016 :
    This thread just actively urged you to be more positive or get banned.

    There ought to be no open discussions about interior motives (why Oneplus is going silent on every bug report we have to bring up to them by essentially mounting awareness campaigns) because those will be coined - conspiracies - from now on, there cant be open and unfiltered sentiments on what we think about the companies performance so far (there is an empty promise to get better, certainly I have no reason to believe in personally, because you dont fix structural issues by promising to "work harder"), and the reasoning given for this is "because we want a more positive environement, but cant do much to foster it on our part, because we are a small team".


    The only thing this new ruleset is aiming at is the ability to ban unpopular opinions, whenever they become -

    - too negative
    and
    - irritating to the point where some people feel attacked.

    The term "trolling" was taken straight out of a previous thread that tried its hardest for criticism not to be coined "trolling", when some of us, including me, went against an overly uninformed, emotion driven sentiment of why Oneplus is great in utter disneglect of the severe problems this company is facing in software development and pre release hardware testing.

    This is a rulechange to allow campaigns about new phone colors to flurish, because - and thats the actual reason given, "people want to feel better".

    To understand what you are cheering for, writing these lines outght to be enough to ban me for trolling an impossible status quo and a company that doesn't deserve to get by on not reacting to issues publically.

    While this might sound good, it is simply an attempt is to stiffle the opposition by force.

    After several attempts at producing recent "feel good" messagung have failed, because some of us didnt feel that this ought to be what we should be supporting right now.

    If your entire job description states "create a positive environment for people to become hooked on brand messaging" you see every "problem" under this light. You say that you welcome constructive criticism, but in the back of your ruleset you dont.

    If you have built your entire company on releasing a product you only support for a year, and then release it with 5 class A bugs, preventing people from receiving notifications and voice calls, alarms and emails, when you include bugs that let the phone go into silent mode randomly, that prevent bluetooth auto pairing, or VR, or proper video recording, when you have issues with selecting the right iso state in camera mode, launch with the wrong color profile, and so on and so forth, ... -

    This becomes your historic responsobility.

    If you want to eliminate opposition, become more a society that lives by the 150 character twitter PR statement, rather than an open debate, this is no decision that should be supported.

    As soon as I get banned for speaking my opinion (you can antagonize it, we can debate, just dont ban it for not being positive enough), you have lost a voice and are threatening to lose a culture.

    A forum is not facebook. There should be a place for open critizism. Don't censor the messanger. And don't censor the campaigner either.

    If this only reaches as far as to your community management dept - this thing is aimed at nothing less than destroying an open debate in an effort to have more "positivism" on display.

    You arent lobbying for a more rational or actually reasonable debate, in fact the less reasonable the voices ("wow, thank you for gold") the better.

    This is censorship. Preannounced. You dont have to read between the lines, just read the statement.

    - we are only a few people that cant react on issues openly (cant even say if we recognize them, or if we will fix them)
    - but we want a more positve community
    - thats why we will start banning people for attacking standpoints and opinions under the guise of "them attacking you personally"

    thats the entire statement. There is no reference to any situation a member in here was attacked unfairly (trolled), there are only references to the company having messed up and not wanting those issues out in the open (trolled?).

    Sadly you cant argue against logic, you can only ban.
     
    Last edited: Aug 2, 2016

  5. harlekinwashere
    Honeycomb Aug 2, 2016

    harlekinwashere , Aug 2, 2016 :
    In short, the part where this statement sounds like it is about protecting individuals - is a trick. Its about protecting believe systems. More positive, believe systems toward the companies messaging, crafted out of margeting talking points - only the officially released ones mid you. If you talk about commercial motivations within the company that go against customer interests, better don't do it in here...

    Troll.
     

  6. harlekinwashere
    Honeycomb Aug 2, 2016

    harlekinwashere , Aug 2, 2016 :
    Oh and by the way - you see the forum as a community support structure for people educated to ask for apps, when they have a perceived problem.

    The issue is, that none of the more technical folks sees it that way.

    The ultimate truth is, that at some point you can't have both unfiltered, hypebuilding marketing, and intelligent people that help out others for free (why do you get by with only a small, unpaid, community management staff, when internally you see this as a support structure?).

    If you want to foster the hypebuilding, youll ultimately loose "free" support.

    If your PR dept hasnt grasped this simple truth then have fun in the near future.. ;)

    Again, there are no simple solutions for structural issues. If Oneplus is trying to foster the Apple cult with products that have major issues, it wont be sustainable.

    You lose people (in fact, everyone besides the hardcore fanboys) every time you produce frustration. And youll loose your intelligent supporters by threatening to ban them if they don't become more supportive.

    The responsibilities have to be taken to account within your company, not by beating down the revolt you are facing publicly.

    Simply because you cant exist without goodwill. Your business model cant. We both have recognized this, but propose different solutions.

    Yours is to destroy your opposition ("a more positive forum environment - towards this company") violently.

    War against your "trolls".
     

  7. harlekinwashere
    Honeycomb Aug 2, 2016

    harlekinwashere , Aug 2, 2016 :
    edit: Sorry I missed the date on the first posting. This campaign was created before the majority of the fallout around the product issues on the the Oneplus 3, presumably to massage this community into getting ready for the product launch.

    That said, I dont know how the quality of arguments against the companies behavior patterns was two months ago, so I cant speak about if they have categorized them correctly.

    Regardless. Campaigning for a "more positive" community in the face of the issues surrounding this company and its product launches or support plans is a mistake.

    Also, the promise to "become better" just sounds more hollow in regards to recent developments (launching a product with 5 category A issues, then not acknoledging them at all, until you have positive messaging ready ("we have already fixed it" (which then sometimes turns out not to be the case, but dont worry, there is more silence as a result)).
     

  8. volteon
    Community Veteran Aug 2, 2016

    volteon , Aug 2, 2016 :
    I've no idea what you're babbling about.
    You are criticising OP the day you joined forums (for whatever reason), and your account didn't get banned. Why is that?

    The rules were adjusted afaik because some parts were too general / not specific enough. I think point 5 made it clear:
    Anyway, good luck on your mission.
     

  9. Ceasedd
    Marshmallow Aug 3, 2016

    Ceasedd , Aug 3, 2016 :
    Revolt? Where? Lmao!
     

    Tobikage likes this.
  10. Tobikage
    Nougat Aug 3, 2016

    Tobikage , Aug 3, 2016 :
    Looks like you love your keyboard very much :rolleyes:
     

  11. dsmonteiro
    Community Consultant Staff Member Aug 3, 2016

    dsmonteiro , Aug 3, 2016 :
    Sorry but one has to stop and appreciate the irony of you writing 4 posts in a row saying that criticizing OnePlus will get you banned when you have been doing that for almost 1.5 months without that happening to you.

    In fact, you're probably the most critical user in this forum and yet you're still here.

    So, like @volteon kindly said, there's a big difference between "negative feedback" (which are you currently doing for the past 1.5 months) and bashing without basis. But, to be honest, when someone spends 1.5 months of his/her life publicly criticizing one brand, one has to question his/her motives. But then again, I couldn't care less if you have an hidden agenda.
     
    Last edited: Aug 3, 2016

    meatandy and youbi like this.
  12. Shyam4626
    Cupcake Aug 4, 2016


  13. Sophie R
    Digital Marketing Aug 11, 2016

    Sophie R , Aug 11, 2016 :
    Oh Man, this is like George Carlin Alive.
     

    Ceasedd and meatandy like this.
  14. meatandy
    Oreo Aug 12, 2016


  15. Tobikage
    Nougat Aug 12, 2016


    meatandy likes this.
  16. meatandy
    Oreo Aug 12, 2016

    meatandy , Aug 12, 2016 :
    No , She will need all the energy she can get.
     

  17. Tobikage
    Nougat Aug 12, 2016

    Tobikage , Aug 12, 2016 :
    So before and after ?

    Maybe she needs some of the energy drink @Carl is always on :p
     

    meatandy likes this.
  18. sfomin
    Nougat Aug 12, 2016


    meatandy likes this.
  19. Intruder71
    Lollipop Aug 12, 2016

    Intruder71 , Aug 12, 2016 :
    Waste of time updating the rules unless you act on them, can think of half a dozen plus that deserve a ban, the forum is almost as much of a disgrace as xda....... More members the better sod the content quality of their post, not good idiots asking for etas constantly, none of which pester Google or Microsoft for updates as it's futile, more temporary bans need to be done to teach said people a lesson... Until that happens change the rules as much as you want as said idiots never read or if they do take any notice.
     
    Last edited: Aug 12, 2016

  20. meatandy
    Oreo Aug 12, 2016

    meatandy , Aug 12, 2016 :
    Maybe C&P j8kVjQx.png should be against the rules.
    JKsX6sA.png
     

    sfomin likes this.