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[Submitted] NFC SIM-Centric compatibility issues

  1. Pirkoa Honeycomb Dec 15, 2017

    Pirkoa, Dec 15, 2017 :
    Some of banking applications propose to their customer the native mobile payment using NFC
    But OnePlus devices are suffering of incompatibility issues with this feature because the app is relying on a NFC SIM-Centric model (SIM card as a Secure element) which is not stable on OnePlus devices (according to support).
    This issue is also present with OnePlus 3T and 5
     

    #1
  2. arthemus Donut Jan 2, 2018

  3. Tiegui Cupcake Jan 3, 2018


    #3
    arthemus likes this.
  4. Enockh Cupcake Jan 3, 2018

    Enockh, Jan 3, 2018 :
    +1 Here can't use my bank with OP 5T, for me this is a real problem
     

    #4
    arthemus likes this.
  5. Pirkoa Honeycomb Jan 3, 2018


    #5
    arthemus likes this.
  6. jojoflyhigh Cupcake Jan 8, 2018


    #6
    arthemus and patcarter like this.
  7. Enockh Cupcake Jan 13, 2018

    Enockh, Jan 13, 2018 :
    Hi everybody,

    I opened a ticket to OnePlus support and here is the answer i got :

    "I appreciate the detailed response. The OnePlus 5T do support NFC, but it seems the NFC tag you wish to connect is might not be supported.

    I do understand that there's a big room for improvement and I'm really glad that you've shared this to us. We appreciate your feedback on the current devices and services of OnePlus. We strive to make our devices and services top notch and it's loyal customers like you that make us, OnePlus, an even better company.

    Rest assured, we will take this as an avenue for improvement and this will get through to the right people. We'd also like to encourage you to post this to the forums to see what the other community members think of. You can find the link below:

    https://forums.oneplus.net/forums/off-topic/

    If you have more questions or concerns, feel free to write back to us. I'm here and I'm ready to assist."
     

    #7
  8. Pirkoa Honeycomb Jan 13, 2018

    Pirkoa, Jan 13, 2018 :
    Hello,

    Good news, did you mentioned this specific topic ? As they are ready to assist, maybe they can push a specific topic, or anything else to the developers.

    Thanks for this sharing,
     

    #8
    arthemus likes this.
  9. G_Momo_Lolo_mOeX Donut Jan 13, 2018


    #9
    Pirkoa, julrod and arthemus like this.
  10. arthemus Donut Feb 2, 2018


    #10
  11. Pirkoa Honeycomb Feb 3, 2018

    Pirkoa, Feb 3, 2018 :
    Hello

    So far, no news on my side from OnePlus team, the status is still "Verifying"
    I'll try to ping them
     

    #11
    arthemus likes this.
  12. arthemus Donut Feb 3, 2018

    arthemus, Feb 3, 2018 :
    Thank you pirkoa !

    I'm not aware of the ticket management on one plus support and I dont really know what 'Verifying' states meens

    but, in my opinion, this issue don't need so much time to be vérified...

    It's a 100% time reproducible issue so...
    I think it's going to be very long to have a patch for this.
     
    Last edited: Mar 2, 2018

    #12
  13. B1511557334001 Donut Feb 8, 2018

    B1511557334001, Feb 8, 2018 :
    Hi,
    Same problem on my OP5T (with Orange Bank). Oneplus, please help us. We need a patch.
    Best regards,
    Antoine F
     

    #13
  14. arthemus Donut Mar 2, 2018

    arthemus, Mar 2, 2018 :
    Still verifying status...
    Is that mean ''don' t really care '' status ?
    Or someone on one plus support acknowledged and going to investigates on it ?

    It can be interesting to have a feedback at least to know that this trhead is not useless...
     

    #14
  15. Julianinho Froyo Apr 28, 2018


    #15
    arthemus likes this.
  16. Pirkoa Honeycomb Apr 28, 2018

    Pirkoa, Apr 28, 2018 :
    Hello,

    No news at the time... Hope something will move forward soon..
     

    #16
  17. Julianinho Froyo Apr 28, 2018


    #17
    arthemus likes this.
  18. Maxence R. Eclair May 30, 2018


    #18
  19. pbenaben Donut Jun 15, 2018

    pbenaben, Jun 15, 2018 :
    The problem is the same with OP6. I'm very disappointed
    How can we make some pressure on one+ team to solve this issue?
     

    #19
    arthemus likes this.
  20. Pirkoa Honeycomb Jun 15, 2018

    Pirkoa, Jun 15, 2018 :
    Hello,

    Sadly I don't have any news pertaining this issue...
    We should involve someone that is a kind of influencer in the community to get things move... Do you know someone ?

    Regards
    Pirkoa
     

    #20