Hi There,
It's unfortunate but the big 3 control the market. Currently, there are 5 things that need to be checked off to have 5G access (I found this out talking hours with one of those big 3 IT when
testing the Nord August 2020).
- Have 5G enabled in service contract
- Have 5G compatible device
- That 5G compatible device MUST be on their "approved device" list
- Have a 5G compatible SIM card.
- Be in 5G network service area. There were 5 in Canada in August 2020. Don't think I here has been many more added since. Though they say they work on it.
The biggest problem is #3. OnePlus has the compatible hardware. But they are not sold in their stores. They told me that eventually they want to open it up to all 5G compatible devices but that was over a year ago and nothing changed.
Keep in mind that alot of the 5G towers are converted from 4G and they required software upgrades. This is what the 3rd IT person told me. And I could see it while traveling through the city that had just gotten the 5G network status. And in part why it speed may vary (if you have such device they want you to buy). However, consumers should be able to pick what device works for them. Right now, it's the carriers putting the limits on who get 5G access. Especially for point 3 above. 😞
Perhaps you can ask them if they can add the device to their approved list. It meets all other governmental regulations and approval. It has the right 5G bands that matches what they have on their websites. And perhaps we need to bring this to the CRTC.
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