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no 5g option via OnePlus 8 Pro

  1. luukvkop
    Froyo Jun 6, 2020


    #1
  2. gubro
    KitKat Jun 6, 2020


    #2
  3. luukvkop
    Froyo Jun 6, 2020


    #3
  4. gubro
    KitKat Jun 6, 2020

    gubro , Jun 6, 2020 :
    Try reaching out for the support section.
     

    #4
  5. Horsault
    Nougat Moderator Jun 6, 2020

    Horsault , Jun 6, 2020 :
    Maybe your device needs to be allowed on the network.
    Maybe your carrier is using specific frequencies; did you check if the bands he's using match those on your device?
     

    #5
  6. luukvkop
    Froyo Jun 6, 2020


    #6
  7. jhoon_09
    Gingerbread Jun 6, 2020


    #7
  8. K1591309015007
    Cupcake Jun 6, 2020


    #8
  9. Maximus Decimus Meridius
    Marshmallow Moderator Jun 6, 2020

    Maximus Decimus Meridius , Jun 6, 2020 :
    Hey Luukvkop,
    Try to reach your networkoperator. You might also need a special 5Gcard. And that simcard ahould be the only one activated. Dualsim might be possible in future software updates.

    *Dutch
    Inderdaad maar 1simkaart aan, slot#1. En er is niet altijd bereik. Je kan ook even je telecomprovider vragen, soms heb je een andere simkaart nodig. Suc6!
     

    #9
    luukvkop likes this.
  10. Petert87
    Donut Jun 6, 2020


    #10
  11. Orki666
    Donut Jun 6, 2020


    #11
  12. jhoon_09
    Gingerbread Jun 7, 2020

    jhoon_09 , via OnePlus 8 , Jun 7, 2020 :
    Hello ,


    If your OnePlus 8 pro or OnePlus 8 is not connecting to 5G in 5G covered area .

    Please use single SIM card in number 1 slot.

    Please follow the steps here : 

    https://mt-tech.fi/en/modify-one
    plus-7-pro-5g-8-and-8-pro-nr-lte-a-band-combos/



    The two XML files is already with open 5G here :

    https://www.mediafire.com/file/psj1ev4pukzzjvb/carrier_policy_STC_5G.zip/file


    Just download the zip file and replace the 2 files with the 2 files in the policy man using QPST , you can download QPST from here :

    https://www.mediafire.com/file/bjhbivwykz079oq/QPST_2.7.474.zip/file.

    I hope OnePlus add this to the next update and help the customers in better way .

    It worked with me after this straight away now i can see 5G and feel the fast internet speed.

    View attachment 1323300
     
    Last edited: Jun 7, 2020

    #12
    hammamf and olkitu like this.
  13. jhoon_09
    Gingerbread Jun 7, 2020

    jhoon_09 , via OnePlus 8 , Jun 7, 2020 :
    you are welcome mate
     

    #13
  14. JonnyJaap
    Froyo Jun 7, 2020


    #14
  15. jhoon_09
    Gingerbread Jun 7, 2020

    jhoon_09 , via OnePlus 8 , Jun 7, 2020 :
    Dear Johnny,

    5G option shows when you use 1 SIM card only.

    Best Wishes
     

    #15
  16. JonnyJaap
    Froyo Jun 7, 2020

    JonnyJaap , via OnePlus 8 Pro , Jun 7, 2020 :
    read that in the thread.
    I use only one sim card in slot 1.
     

    #16
  17. AsianGuyOne , via OnePlus 8 Pro Onyx Black , Jun 7, 2020 :
    1591551476172.jpg
    I have the 5G option in the Netherlands after the Oxygen OS 10.5.9.IN11BA update (via Oxygen Updater app). But T-Mobile (NL) doesn't have 5G yet, if I'm correct they will release it later this year.
     

    #17
    VV0JT3K likes this.
  18. jhoon_09
    Gingerbread Jun 7, 2020

    jhoon_09 , via OnePlus 8 , Jun 7, 2020 :
    JonnyJaap

    read that in the thread.
    I use only one sim card in slot 1.



    try

    *#*#4636#*#*

    Phone information ,

    Can you see NR in the network option ?

    1591553759273.jpg
     

    Attached Files:


    #18
    VV0JT3K likes this.
  19. JonnyJaap
    Froyo Jun 7, 2020

    JonnyJaap , via OnePlus 8 Pro , Jun 7, 2020 :
    Ja cool,
    it was on "LTE/TDSCDMA/GSM/WCDMA" if I set it on "NR/LTE/TDSCDMA/GSM/WCDMA" and go to the Network settings it shows that every network is on Auto.

    thanks
     

    #19
    VV0JT3K likes this.
  20. jhoon_09
    Gingerbread Jun 7, 2020

    jhoon_09 , via OnePlus 8 , Jun 7, 2020 :
    JonnyJaap

    Ja cool,
    it was on "LTE/TDSCDMA/GSM/WCDMA" if I set it on "NR/LTE/TDSCDMA/GSM/WCDMA" and go to the Network settings it shows that every network is on Auto.

    thanks



    can i ask please ,

    what is your OnePlus 8 pro model , is it

    EU , IN , CN or NA ?
     

    #20