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[Submitted] No 5G or volte on my new 9 pro

  1. Q1516004612438
    Froyo Jun 17, 2021

    Q1516004612438 , Jun 17, 2021 :
    Hello, I've recently bought a 9 pro Chinese spec with global ROM. Latest firmware installed 11.2.7.7
    I am living in Dubai, etisalat carrier. My phone doesn't shows 5G, nor does it show volte despite the option being turned on. I am caught between my carrier saying they support it and OnePlus saying they so support it, i don't know how to get this issue fixed. Please help me
     

    #1
  2. Prashanth 27
    OnePlus Bug Hunter Staff Member Jun 18, 2021

    Prashanth 27 , Jun 18, 2021 :
    In order to investigate the issue further, please share the requested details. We've contacted you via Direct Message, kindly check for the same. Looking forward for your response!

    Regards,
    Prashanth.
     

    #2
  3. Prashanth 27
    OnePlus Bug Hunter Staff Member Jun 18, 2021

    Prashanth 27 , Jun 18, 2021 :
    In order to investigate the issue further, please share the requested details. We've contacted you via Direct Message, kindly check for the same. Looking forward for your response!

    Regards,
    Prashanth.
     

    #3