No audio from adapter

  1. G_Brandon_Blair_SpvO
    Cupcake Nov 7, 2018

    G_Brandon_Blair_SpvO , Nov 7, 2018 :
    I don't think this is rocket science. I plug the dongle in, I plug my headphones into the dongle. No sound. The phone says audio is on headset. Headphones make a popping a buzz sound for a second when plugged in. No music though.

  2. jerrymilton
    Jelly Bean Nov 7, 2018

    jerrymilton , Nov 7, 2018 :

    Dongle works fine on my OP6T. On my OP6 anytime I plugged in USB C headphones I had to turn on settings>OTG Storage but on the OP6T that appears not to be necessary for either the dongle or USB Headphones.

  3. G_Brandon_Blair_SpvO
    Cupcake Nov 7, 2018

    G_Brandon_Blair_SpvO , Nov 7, 2018 :
    Interesting. I turned on OTG but still no sound. Thanks for trying to help. My dongle is a bit loose. I wonder if it is bad.

  4. DanceAndroid
    Eclair Nov 9, 2018

    DanceAndroid , Nov 9, 2018 :
    works fine on my OnePlus too


    music sounds just as good as my LG G7

    ps: I haven't touched any settings but I have the UK edition if that helps.

  5. Jbailey8748
    Cupcake Nov 9, 2018

    Jbailey8748 , Nov 9, 2018 :
    using my dongle and Samsung headphones right now. Is it possible you have a bad dongle?

    DanceAndroid likes this.
  6. G_Brandon_Blair_SpvO
    Cupcake Nov 9, 2018

    G_Brandon_Blair_SpvO , Nov 9, 2018 :
    Thanks for the replies. I contacted oneplus support today. No answers yet but I hope it's a bad (cheap) adapter rather than the phone itself. Here I was telling my friends that losing a headphone jack (I came from OP 3) was no big deal and now my new phone can't use any headphones. I look like a fool right now.

    DanceAndroid likes this.
  7. G_Brandon_Blair_SpvO
    Cupcake Nov 15, 2018

    G_Brandon_Blair_SpvO , Nov 15, 2018 :
    Oneplus sent my a replacement dongle but it also did not work.

    Oneplus has now asked me to purchase their headphones as those are the only headphones gaurenteed to work. Not very good customer service. Clearly headphones are working for other people. Meanwhile 4 brands of headphones and 3 different vehicles with AUX cables will not work with my phone.

  8. Jbailey8748
    Cupcake Nov 15, 2018

  9. G_Brandon_Blair_SpvO
    Cupcake Nov 15, 2018

    G_Brandon_Blair_SpvO , Nov 15, 2018 :
    Oh yea. My $300 Bose over ear. My Marshall in ears. My Samsung over ear workout phones. My audio technica noise canceling. Also tried my car which does not have Bluetooth. But AUX cable produced no sound. I'm an audio hobbyist so I have a lot of sound options. None have worked with my 6t.

  10. Jbailey8748
    Cupcake Nov 15, 2018

    Jbailey8748 , Nov 15, 2018 :
    sorry you're having such an odd problem.. hopefully you figure it out. if it's not working with the dongle, I'm sure usb c headphones won't work either.
    maybe defective phone or settings are wrong

  11. G_Brandon_Blair_SpvO
    Cupcake Nov 15, 2018

  12. pdxtechy
    Froyo Nov 15, 2018

  13. ChuckHarold
    Cupcake Nov 20, 2018

    ChuckHarold , Nov 20, 2018 :
    I've also had issues with the adapter. It wasn't working at all today, but after I restarted the phone, it was fine.

  14. pbergonzi
    KitKat May 26, 2019

    pbergonzi , May 26, 2019 :
    Did you learn anything about the issue?