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No Battery BackUp for OnePlus Two and Review.

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Your Opinion on this??

  1. Yes

    3 vote(s)
    60.0%
  2. NO

    2 vote(s)
    40.0%
Multiple votes are allowed.
  1. laxmanaku
    Froyo Aug 24, 2015

    laxmanaku , Aug 24, 2015 :
    I bought my OnePlus Two on 17th August through Amazon.in...
    The day i got my mobile no battery backup for OP2. After full charging of phone, even its not coming for 24 hours. I was observing since one week. Regarding this issue i contacted Amazon.in customer support for replacement. They said they couldn't replace it as it requires invite to replace it and they said me to contact OnePlus india support team to resolve the issue.

    Hello Laxman,

    I'm Cornelia, writing this as a follow up email regarding the conversation we had about the warranty of the phone that you purchased on Friday 14 August 2015 11:11 AM.

    Here is the link to contact Customer Service of OnePlus2,

    https://oneplus.net/support

    You can scroll down on this page and you will see a yellow chat button option, You can click on that and start a chat with a OnePlus associate, Kindly explain the issue in detail to the customer service associate and I am sure that they will definitely help you.

    However if you still are not happy with the resolution they provide, Please get in touch with us.

    I hope this helps, Have a Wonderful Evening Laxman.

    Warmest regards,
    Cornelia B

    This is the above mail i got in response to amazon support care.

    When i contacted OnePlus India support center and called to them they said to return the order to amazon so that they will refund the money back and said to send the cancellation number to them so that they will send another invite after few weeks.. Is it the proper way of resolving the issue..

    No Proper sound quality for OP2 when compared to OPO. Even for ringtones, alarm tones and Ear sound.

    The worst thing is i went to service center of OnePlus @ Hyderabad. they said your IMEI no is not yet updated in database and when they are searching for my mobile IMEI no its showing IMEI does not match, so they also not helped me out @ service center

    Finally i was totally depressed and not satisfied with the OP2 mobile..
     
    Last edited: Aug 24, 2015

    #1
    butaixyz8016 likes this.
  2. ParamK.
    Moderator Moderator Aug 24, 2015


    #2
  3. Nidhin Raj
    KitKat Aug 24, 2015


    #3
    shabeer meeran and john3293 like this.
  4. laxmanaku
    Froyo Aug 24, 2015


    #4
  5. anjan2683
    Honeycomb Aug 24, 2015

    anjan2683 , Aug 24, 2015 :
    Well some of the issues you mention are really issues that many reviewers have pointed out like the sound quality. The battery issue means you just got a lemon! unfortunately you can't make a lemonade out of this lemon!! :(
     

    #5
  6. laxmanaku
    Froyo Aug 24, 2015


    #6
  7. anjan2683
    Honeycomb Aug 24, 2015

    anjan2683 , Aug 24, 2015 :
    No, but i'd be skeptical to buy it after reading your post.
     

    #7
  8. laxmanaku
    Froyo Aug 24, 2015

  9. hlin9
    Honeycomb Aug 24, 2015

    hlin9 , Aug 24, 2015 :
    What is "battery backup"? I have never heard of this term before. Thanks.
     

    #9
    jma9454 and nobelium76 like this.
  10. nobelium76
    KitKat Aug 24, 2015

    nobelium76 , Aug 24, 2015 :
    I was thinking the same thing, what is battery backup?
     

    #10
  11. seether84
    Jelly Bean Aug 24, 2015

    seether84 , Aug 24, 2015 :
    What surprises me the most is that you need an invite to get a proper customer service/ replacement! Disappointing, scary, wrong..:eek:
     
    Last edited: Aug 24, 2015

    #11
  12. laxmanaku
    Froyo Aug 24, 2015

  13. p51d007
    KitKat Aug 24, 2015

    p51d007 , Aug 24, 2015 :
    Did I read that correctly? Perhaps it was a translation thing, but did I read you have to have an INVITE to return it? Perhaps they meant an RMA number?
     

    #13
  14. laxmanaku
    Froyo Aug 24, 2015

    laxmanaku , Aug 24, 2015 :
    the worst thing is i went to service center of OnePlus @ Hyderabad. they said your IMEI no is not yet updated in database and when they are searching for my mobile IMEI no its showing IMEI does not match, so they also not helped me out @ service center
     

    #14
  15. john3293
    Jelly Bean Aug 24, 2015


    #15
  16. championspike
    Ice Cream Sandwich Aug 24, 2015

    championspike , Aug 24, 2015 :
    ROFLMAO... i feel sorry for u mate....
     

    #16
  17. championspike
    Ice Cream Sandwich Aug 24, 2015


    #17
  18. rusty939
    Gingerbread Aug 24, 2015

    rusty939 , Aug 24, 2015 :
    I feel for you buddy!!
    That is one of the risks when you buy a new phone!! You don't know how it performs and if there are any bugs!!
    I hope all the issues get resolved soon.
     

    #18
    laxmanaku likes this.
  19. laxmanaku
    Froyo Aug 24, 2015


    #19
  20. rusty939
    Gingerbread Aug 24, 2015


    #20