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[Submitted] No connection to mobile data network

  1. G_Kristians_Meliņš_zHyx
    Cupcake Nov 7, 2020

    G_Kristians_Meliņš_zHyx , Nov 7, 2020 :
    Starting from 06.11.2020 I can't connect to my mobile data network. Carrier is LMT. I've already called their support and it's not the problem of the network. My WiFi connection works fine. I've tried restarts and reset of network connection - nothing has worked for me. Phone is upgraded to the latest software version 3-4 days ago. Everything was working fine until yesterday.
     

    #1
    V1596524713537 likes this.
  2. V1596524713537
    Cupcake Nov 7, 2020

    V1596524713537 , Nov 7, 2020 :
    Same problem, mobile internet not working. LMT carrier, Nord phone, latest system update. Same SIM in my old phone works fine. Tried restart, slot change and reset of network connection, nothing helped.
     
    Last edited: Nov 7, 2020

    #2
  3. G_Kristians_Meliņš_zHyx , via OnePlus Nord Blue Marble , Nov 7, 2020 :
    Hello!

    I switched to the SIM card of the Tele 2 and it connected to mobile internet. The same happened to my LMT SIM card in other phone. I switched back and it works now on my Nord. Somehow problem has disappeared.


    Thank you for support and have a nice weekend!

    Regards,
    Kristians
     

    #3
  4. V1596524713537
    Cupcake Nov 8, 2020

    V1596524713537 , Nov 8, 2020 :
    It still not fixed.

    Did the same inserted Tele2 card in phone, mobile internet was working. Inserted back LMT card, mobile internet is working. But only in SIM SLOT 2. If i restart phone, mobile internet is not working. I need again put Tele2 inside..... its better than nothing... but still need fix.
     

    #4
  5. M1605112709632
    Cupcake Nov 11, 2020


    #5
  6. M1605112709632
    Cupcake Nov 11, 2020


    #6
  7. M1605112709632
    Cupcake Nov 11, 2020


    #7
  8. V1596524713537
    Cupcake Nov 30, 2020

    V1596524713537 , Nov 30, 2020 :
    Its still not fixed, mobile internet just stoped working, and again after inserting Tele2 card, LMT mobile internet started working again.

    P.S. TY Oneplus, my first and definetely last oneplus phone for me.
     

    #8
  9. M1605112709632
    Cupcake Dec 2, 2020

    M1605112709632 , via OnePlus Nord , Dec 2, 2020 :
    Went to lmt customer centre and a customer service showed me what needs to be done. Go to Settings -> Wi-fi and network -> sim & network -> Sim 1 (or the sim you are using for lmt) -> Access point names -> lmt internet -> and change both APN protocol and APN roaming protocol to IPv4/IPv6. Data returned to normal.
     

    #9
  10. V1596524713537
    Cupcake Dec 2, 2020

    V1596524713537 , Dec 2, 2020 :

    Thank you, now its working.
     

    #10
  11. I1603888854225
    Cupcake Dec 7, 2020

    I1603888854225 , Dec 7, 2020 :
    Worked for me as well
     

    #11
  12. U1600936122380
    Cupcake Dec 28, 2020

    U1600936122380 , Dec 28, 2020 :

    Worked for me too :)
    This helps a lot. I visited LMT and OnePlus, no help. Then this blog helped. Kudos. Thanks.
     

    #12
    M1605112709632 likes this.
  13. G_Kristians_Meliņš_zHyx , via OnePlus Nord Blue Marble , Jan 15, 2021 :
    Thank you, this seems was the issue of the problem. Just had the problem again and setting up the right network protocol has solved this. I hope OnePlus will check this post.
     

    #13
    M1605112709632 likes this.
  14. Mihelsons
    Cupcake Jan 19, 2021

    Mihelsons , via OnePlus Nord , Jan 19, 2021 :
    Big thanks to you, my hero! Started to go nuts but I know, that this forum is just huge savior! Thanks!
     

    #14
  15. Hashss
    Gingerbread Feb 18, 2021

    Hashss , Feb 18, 2021 :
    Doesn't work. Tried this on my Nord, after phone restart mobile network is gone.
     

    #15
  16. V1616681101931
    Cupcake Mar 25, 2021

    V1616681101931 , Mar 25, 2021 :
    A small detail that I noticed later, after thinking that this is not working for me aswell is that they do not save the settings automatically, after you change them. You need to press "save" on the upper right corner, after you change them. It fixed it for me.
     

    #16
    amplatfus likes this.
  17. I1618199847530
    Cupcake Jul 27, 2021

    I1618199847530 , Jul 27, 2021 :
    I have nord n10 and under access point names everything is grayed out so no editing options. My data doesnt work.
     

    #17
    LLinnn and M1624715458636 like this.

  18. #18
  19. Last edited: Aug 17, 2021

    #19
    LLinnn likes this.
  20. LLinnn
    Cupcake Aug 12, 2021

    LLinnn , via OnePlus Nord N10 5G , Aug 12, 2021 :
    I recently updated my phone. When I'm outdoor my mobile data doesn't work. I reset wifi/mobile data as instructed in setting still doesn't solve. It doesn't work with my new phone so I have to switch back to my old phone. Please solve your issues causing alot of trouble.
     

    #20