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No internet While making calls.

  1. syamkg12345
    Honeycomb Jun 28, 2018

    syamkg12345 , Jun 28, 2018 :
    I am using an Idea 4g sim and while making calls internet connection goes off. Apps like true caller isn't working.!
    Any idea what's wrong.?
     

    #1
  2. AussieOnePlusUser
    Ice Cream Sandwich Jun 28, 2018


    #2
  3. syamkg12345
    Honeycomb Jun 28, 2018

    syamkg12345 , Jun 28, 2018 :
    I searched and people say about switching 4G to 3G issues. but I don't have internet connection at all
     

    #3
  4. AussieOnePlusUser
    Ice Cream Sandwich Jun 28, 2018

    AussieOnePlusUser , Jun 28, 2018 :
    (Taken from threads I found by searching)
    Depending on your provider, a common problem is that people don't have 3G, so when the 4G is disabled, there's nothing to switch to.
     

    #4
  5. syamkg12345
    Honeycomb Jun 28, 2018

    syamkg12345 , Jun 28, 2018 :
    But the provider I am using does have 3G. they don't have 4G voice calls. so it's supposed to switch to 3G and maintain an internet connection as well, isn't ?
    Or does the 5T uses only 4G.
     

    #5
  6. thechicken65
    Honeycomb Jun 28, 2018

    thechicken65 , Jun 28, 2018 :
    Go to network SIM and network settings-preferred network type. The menu should look like the one below.


    1530187637545.jpg
    This should solve your problem.

    If you're using two SIM cards and making/receiving calls on the network not selected for data services, you'll not have internet access for the duration of the call. OnePlus makes dual standby phones, not dual active.
     

    #6
    Sam 7 likes this.
  7. G_sreenath_santhosh_FsIM
    Cupcake Jun 28, 2018

    G_sreenath_santhosh_FsIM , Jun 28, 2018 :
    Truecaller not working , maybe due to battery optimization.you have to make exception in the app settings.idea uses 4g and 3g.3g and 2g internet will not work.but 4g will work.if you are in area, where 4g range is low it will automatically switch back to 3g/2g.in both cases it's nothing to do with the phone.
     

    #7
  8. Raju5026
    Cupcake Jun 28, 2018

    Raju5026 , Jun 28, 2018 :
    not working
     

    #8
  9. thechicken65
    Honeycomb Jun 28, 2018


    #9
  10. Raju5026
    Cupcake Jun 28, 2018

    Raju5026 , Jun 28, 2018 :
    yes setting option
     

    #10
  11. thechicken65
    Honeycomb Jun 28, 2018


    #11
  12. Abhay_B
    Gingerbread Jun 28, 2018

    Abhay_B , Jun 28, 2018 :
    jio 4g never disconnects while in call. i think it depends on provider.
     

    #12
  13. Raju5026
    Cupcake Jun 28, 2018

    Raju5026 , Jun 28, 2018 :
    i use jio sim but the problem is same
     

    #13
  14. Raju5026
    Cupcake Jun 28, 2018


    #14
  15. Abhay_B
    Gingerbread Jun 28, 2018

    Abhay_B , Jun 28, 2018 :
    you put your sim 1st sim slot? if not try that. because this phone doesn't support dual 4g standby
     

    #15
  16. Raju5026
    Cupcake Jun 28, 2018

    Raju5026 , Jun 28, 2018 :
    sim 1 jio
     

    #16
  17. thechicken65
    Honeycomb Jun 28, 2018


    #17
  18. Raju5026
    Cupcake Jun 28, 2018

    Raju5026 , Jun 28, 2018 :
    yes
     

    #18
  19. Abhay_B
    Gingerbread Jun 28, 2018


    #19
  20. Raju5026
    Cupcake Jun 28, 2018


    #20