No Messenger notifications after Android 10 update

  1. DaffDan
    Donut Sep 22, 2019

    DaffDan , Sep 22, 2019 :
    Hi all,

    Yesterday I've updated my OP7 Pro to Android 10 stable version and since then I don't get any visual messenger notification on lock screen anymore. No visuals on lock screen or horizon light, only the messenger notification sound.
    Does anybody encounter this also ? Is there a fix ?

    Thank you !

  2. subenieko
    Cupcake Sep 24, 2019

    subenieko , Sep 24, 2019 :
    Similar situation for me. More observations: If I touch the screen, there is no notifications. If I press the button on the side I see notifications. If I unlock the phone there is no notifications and I have to swipe down to see them. I think there should be notification icon of the app when I touch the screen and always in top bar, until I read it. Show all notification content is enabled.

  3. leizhang123
    Froyo Sep 24, 2019

  4. DaffDan
    Donut Sep 24, 2019

  5. jasemanONE
    Honeycomb Sep 24, 2019

    jasemanONE , Sep 24, 2019 :
    In my case I can get the horizon light to show up ONCE when I use the default messenger app. Basically useless when it only flashes one time. o_O
    On top of that it never works for Gmail, or Textra which is my texting app of choice.
    Sooooo, here is the app I am using until OnePlus makes horizon work properly.

    It takes a little playing around to get it the way you want but it works great for me! YMMV

  6. Sir_Pool_de_Float_MD
    Gingerbread Sep 24, 2019

    Sir_Pool_de_Float_MD , Sep 24, 2019 :
    Most apps default to "Other Notifications" on Android 10. When one of the notifications is in the dropdown, you can change the priority of them, and then the screen will light up as it used to before.

    TheJuli likes this.
  7. DaffDan
    Donut Sep 24, 2019

    DaffDan , Sep 24, 2019 :
    I have done that.All is activated and Messenger is not in the Others notifications section.

  8. Syke80
    Cupcake Sep 27, 2019

    Syke80 , Sep 27, 2019 :
    same problem for me, for Gmail and WhatsApp. No notifications, no light, only sound played. But it works for Hangouts and SMS. Any solution? I have reinstalled WhatsApp.

  9. Sir_Pool_de_Float_MD
    Gingerbread Sep 27, 2019

    Sir_Pool_de_Float_MD , Sep 27, 2019 :
    Did you set the options shown below for apps that are playing sound but not popping up on screen or lighting up?

  10. Syke80
    Cupcake Sep 27, 2019

    Syke80 , Sep 27, 2019 :
    yes, settings are ok

  11. DaffDan
    Donut Sep 28, 2019

    DaffDan , Sep 28, 2019 :
    Hi, can you tell me where do I find that screen/menu ? Even with search I can't find where Notification category is.

    Thank you !

  12. DaffDan
    Donut Sep 28, 2019

    DaffDan , Sep 28, 2019 :
    I have founded that setting, I activated it and it's the same behavior, I receive only audio notifications when phone is locked

  13. Rezorator
    Cupcake Sep 28, 2019

    Rezorator , Sep 28, 2019 :
    Same here, it looks like it is caused by chat bubbles in normal Messenger, because Lite shows notifications without any problems for me.

  14. JJJayKob
    Eclair Sep 29, 2019

  15. jasemanONE
    Honeycomb Sep 30, 2019

    jasemanONE , Sep 30, 2019 :
    The problem here is that 1+ has redundant notification settings that appear to be conflicting with one another. There should NEVER be a one-stop universal notification setting. All notifications should be handled on a per app basis. That way all you have to do is setup your notifications as you want them and if you do not want an app to notify you, you can turn it off in the app individually.

    Ultraman215 likes this.
  16. DaffDan
    Donut Sep 30, 2019

    DaffDan , Sep 30, 2019 :
    I hope they will provide a fix in the future

  17. aVider
    Froyo Oct 2, 2019

    aVider , Oct 2, 2019 :
    I'm having the exact same problem with facebook's messenger. I don't get notifications with or without the chat heads active. I hope they fix it soon.

    Ultraman215 likes this.
  18. G1540827778510
    Cupcake Oct 12, 2019

    G1540827778510 , via OnePlus 7 Pro , Oct 12, 2019 :
    I don't know if it's the same issue as myself, however I'm not getting most notifications coming through on an intermittent basis. What will happen is the notifications will come through only when the device is unlocked. But it is only intermittent, with no noted rhyme or reason for this to take place.

    Ultraman215 likes this.
  19. kuruz
    Cupcake Oct 21, 2019

    kuruz , Oct 21, 2019 :
    I had the same problem with Messenger and Instagram DMs. Reinstalled both apps and it seems that everything's ok now. They were listed under Other notifications for some reason beyond my knowledge.

    However, I'm not receiving screenshot notification anymore and it's also labelled Other notifications when I swipe down and see it there. Where's that "Other notifications" setting?

    Edit: The same occurs with Telegram apparently. And when I go to the notifications settings for Telegram, the system shows me each contact separately, with notifications settings for each of them.

    In-app notifications are all set properly.
    Last edited: Oct 21, 2019

  20. leftpar96
    Cupcake Oct 21, 2019