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No network when 3G or LTE selected

  1. Jitesh Saitawadekar
    KitKat Sep 7, 2017

    Jitesh Saitawadekar , Sep 7, 2017 :
    I have OPX and when i put JIO card and select LTE it gets network but when i connect to data it works for few mins or so and gets disconnected and have to put Airplane mode to get back data working and it keeps happening.
    And when i put my vodafone sim and select 3G or LTE i don't get any network it gets network when i select 2G.
    I have tried everything from flashing custom rom and unbricking method but nothing worked. If anyone can help that would be appreciated.
     

    #1
  2. G_Gyan_Droid_TUme
    Honeycomb Sep 7, 2017


    #2
  3. Jitesh Saitawadekar
    KitKat Sep 7, 2017


    #3
  4. Jitesh Saitawadekar
    KitKat Sep 7, 2017


    #4
  5. Kéno40
    Jelly Bean Sep 7, 2017

    Kéno40 , Sep 7, 2017 :
    You try just with one Sim inside or with the 2 at the same time?
     

    #5
  6. Jitesh Saitawadekar
    KitKat Sep 7, 2017

    Jitesh Saitawadekar , Sep 7, 2017 :
    I tried with single sim and with both sim nothing works.The data for Jio Keeps disconnecting and vodafone don't show network on 3G or LTE.
     

    #6
  7. Jitesh Saitawadekar
    KitKat Sep 7, 2017


    #7
  8. dsmonteiro
    Community Consultant Community Expert Sep 7, 2017


    #8
  9. Jitesh Saitawadekar
    KitKat Sep 7, 2017

    Jitesh Saitawadekar , Sep 7, 2017 :
    But still you can help me with this as you have community expert tag right ;) and your OP contacts are much better than mine or any other i know :p so help me out.
     

    #9
    dsmonteiro likes this.
  10. SoniaB
    Nougat Senior Moderator Sep 7, 2017


    #10
  11. Rick Manders
    KitKat Community Expert Sep 7, 2017


    #11
    SoniaB likes this.
  12. Kéno40
    Jelly Bean Sep 7, 2017

    Kéno40 , Sep 7, 2017 :
    Maybe aftersale tchat?
    Did you tried with some friends' SIMs?
     

    #12
  13. Jitesh Saitawadekar
    KitKat Sep 7, 2017


    #13
  14. Jitesh Saitawadekar
    KitKat Sep 7, 2017

    Jitesh Saitawadekar , Sep 7, 2017 :
    Even i tried my father's sim but there is no network unless you select 2G and networks comes for 5 secs and goes for hours when i select 3G or lte.
     

    #14
  15. SoniaB
    Nougat Senior Moderator Sep 7, 2017

    SoniaB , Sep 7, 2017 :
    Well then its not a SIM issue. Has it only just started happening? Are you on stock ROM?
    I think you might want to take it into a service centre.
     

    #15
  16. Jitesh Saitawadekar
    KitKat Sep 7, 2017

    Jitesh Saitawadekar , Sep 7, 2017 :
    Yes i am on stock rom and i tried custom rom also but didn't worked and these service centre ppl in india are idiots they will keep telling need to replace mother board and they charge 8000 or 9000 for that and phone price is 16000 who is gonna pay that much just to repair old phone.
     

    #16
  17. SoniaB
    Nougat Senior Moderator Sep 7, 2017

    SoniaB , Sep 7, 2017 :
    Well old phone = old components that are harder to source.
    Everything points to a non-software issue if the problem persists with a Custom ROM.
    So you either pay up for repair or you think about a new device
     

    #17
  18. Jitesh Saitawadekar
    KitKat Sep 7, 2017

    Jitesh Saitawadekar , Sep 7, 2017 :
    This is something to do with poor software optimization as you can see in below mentioned thread there are few similar problem with no solution
    https://forums.oneplus.net/threads/mobile-network-not-stable-oneplusx.416231/
     

    #18
  19. SoniaB
    Nougat Senior Moderator Sep 7, 2017

    SoniaB , Sep 7, 2017 :
    That thread was from 2015. People reported issues in June 2016 also. The last update for the OPX was in November of last year.
    If this just started happening on your device but you had no issues before then how can it be a software optimization issue? The build has not changed.
     

    #19
  20. Jitesh Saitawadekar
    KitKat Sep 8, 2017

    Jitesh Saitawadekar , Sep 8, 2017 :
    Ohk let's assume what happens to the phone which bootloop over night as they used their phone normally day before and then when they getup seeing a bootloop screen i am damn sure overnight there won't be any hardware defect this has something to do with software right !!!
     

    #20