Sound No new text sound

  1. Dave_w_h
    Cupcake Dec 11, 2019

    Dave_w_h , Dec 11, 2019 :
    I have the new update to Android 10 and have an issue. I no longer receive text notification sounds. I have the "SMS ringtone and vibration" set to Ding. I have notification sound and vibration settings, set to none which is the same state I had previous to the update. So when I received a text prior to update I would hear the ding and respond. Now I am getting texts and there are no sounds indicating a new text is available. If I set Notification sound and vibration to a sound and I get sounds for everything that updates etc. I believe the is an Android 10 issue I am at a loss to figure out the settings to allow a sound only for text messages. Any help or suggestions would be appreciated. Thanks

    jt040900 likes this.
  2. jt040900
    Donut Dec 25, 2019

    jt040900 , Dec 25, 2019 :
    I have a one plus 6t and just updated to 10.3.0 today and my Messages app doesn't have sound now for a text notification. I have toggled through all of the setting in the general sound and app settings. I have cleared my cache I am at a loss also. Thanks/CE

  3. WRoseberry
    Cupcake Dec 25, 2019

    WRoseberry , Dec 25, 2019 :
    We both have 6t updated one day apart. One is having notification the other no longer is has notification after upgrade.
    Hope they fix this fast!

  4. lilolibj
    Cupcake Dec 26, 2019

    lilolibj , Dec 26, 2019 :
    I got the same issue. No sound in any apps or ringing or sms.
    Android 10.3.0

  5. Shawn_Sheely
    Cupcake Dec 26, 2019

    Shawn_Sheely , Dec 26, 2019 :
    Mine did not work as well after upgrade to Android 10. I switched my messaging app from Google to the one that came loaded on the phone and I'm now receiving sound.

  6. ACT43277
    Froyo Dec 26, 2019

    ACT43277 , via OnePlus 6T , Dec 26, 2019 :

    Which app are you using ?
    Android messages or the Oneplus SMS app or another one ?
    Did the phone vibrates instead of playing a sound ?

    i also noticed just After the 10.3.0 update, another behavior with Android messages App, only vibrates while receiving a SMS, but i solved it in the app settings as follows...
    in my case i open a SMS message using Android messages APP, then go to informations item menu on the upper right corner and then select notifications of the app and then advanced settings and choose the notification sound . in my case and don't know why the sound was set to 111 instead of the choosen sound.

  7. Dave_w_h
    Cupcake Dec 28, 2019

    Dave_w_h , via OnePlus 6T , Dec 28, 2019 :
    I followed earlier posters changes. I switched my message app from Google to the app that came with phone..now have sound when a message is received. One Plus folks hope this gets resolved on next update. I consider this issue to be pretty serious. For now I will use OP messaging app.

  8. cpugeek75
    Cupcake Jan 5, 2020

    cpugeek75 , via OnePlus 6 , Jan 5, 2020 :
    If using Google Messages follow the steps below. Open the Google Messages Menu and tap Settings.
    Behavior, sounds & more
    Other notifications
    From there you will probably see that it is set to Ringtone from internal storage and that below it, it says No ringtone selected. Just choose your favorite ringtone from the list and close it.
    The other solution is to go into every one of your contacts and give them a ringtone. I really don't have the time for that so the above solution worked better for me 😎.

  9. Dave_w_h
    Cupcake Jan 10, 2020

    Dave_w_h , via OnePlus 6T , Jan 10, 2020 :
    To previous poster. Not sure where or how you get to the settings listed in the Google message app. Here is a screenshot. Would like to see a shot of screen you mentioned


  10. C1579458583415
    Cupcake Jan 19, 2020

    C1579458583415 , Jan 19, 2020 :
    Hi i had this problem

    But i have fixed mine

    Go to system settings
    then Advanced
    click reset options and select reset app preferences, hope this helps

  11. Dave_w_h
    Cupcake Jan 21, 2020

    Dave_w_h , via OnePlus 6T , Jan 21, 2020 :
    Thank you for your suggestion. I reset Google messages as default app and followed your directions and voila...sound is now back.

    Thank you.


  12. G_Vidish_Purohit_XLzE
    Cupcake Jan 24, 2020

    G_Vidish_Purohit_XLzE , Jan 24, 2020 :
    This issue is very critical. I am using Many other apps like Skype, tawk.to etc and they all have stopped sending sound notifications. I can not replace all apps with default Google app. One+ guys, please fix this ASAP. I am getting a lot of heat from my customers.