Just wanted to give the community a warning. I had to open a Paypal dispute and file a complaint with the Better Business Bureau (BBB) because Oneplus is not honoring their return policy. Been a month since I returned the phone after 2-days use due to battery drain and they acknowledge having the device but have not issued a refund. Multiple chat sessions and even a call from Oneplus support saying they'll get it refunded any day now........nope........still nothing a month later.
Be warned that whatever Oneplus was like before, they are sadly not that company anymore.
Be aware of this moving forward.......I wish someone had warned me.....................
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