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No ringtone for incoming calls via OnePlus 9R

  1. D1631939740522
    Cupcake Oct 19, 2021

    D1631939740522 , via OnePlus 9R , Oct 19, 2021 :
    Hi.

    There is no ringtone when i have incoming calls.

    I have the slider button switched to ringtone mode.

    And i have my volume to the max

    Even that. Theres no sound

     

    #1
  2. the_o2
    OnePlus 9 Series Expert Community Expert Oct 20, 2021

    Best Answer
    the_o2 , Oct 20, 2021 :
    Do this,
    Clear the storage data of the phone dialer app and force reboot the phone by pressing the power button until the phone switch off.
     

    #7
    Akshat Sehgal and Artemus like this.
  3. Swejuggalo
    OnePlus 9 Series Expert Community Expert Oct 19, 2021


    #2
    Artemus, Caomhin and Dresa91 like this.
  4. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Oct 19, 2021

    Liehjan , Oct 19, 2021 :
    If DND is on, there is a setting you can activate called Allow calls from anyone. I had this set as starred only contacts by mistake on my device.
     
    Last edited: Oct 20, 2021

    #3
    Artemus, the_o2 and Caomhin like this.
  5. D1631939740522
    Cupcake Oct 19, 2021

    D1631939740522 , via OnePlus 9R , Oct 19, 2021 :
    It vibrates
    Disturb mode off

    Now i found out it actly has ringtone. But very Very soft which cant be heard. You need to place it on yr ear only u can hear
     

    #4
  6. the_o2
    OnePlus 9 Series Expert Community Expert Oct 20, 2021

    the_o2 , Oct 20, 2021 :
    Can you click on volume button and post the screenshot of settings which appeared after clicking volume up or down button
     

    #5
    Artemus likes this.
  7. D1631939740522
    Cupcake Oct 20, 2021

  8. D1631939740522
    Cupcake Oct 23, 2021

    D1631939740522 , via OnePlus 9R , Oct 23, 2021 :
    By clearing the phone dialer app storage.

    Will it clear my contacts as well?

    Should i clear the cache as well?
     

    #8
  9. the_o2
    OnePlus 9 Series Expert Community Expert Oct 23, 2021

    the_o2 , Oct 23, 2021 :
    No, I hope all the contacts are saved in your Gmail account.
    Try with cache, if it doesn't works then clear the storage data and try.
     

    #9
    Artemus likes this.
  10. D1631939740522
    Cupcake Oct 23, 2021

    D1631939740522 , via OnePlus 9R , Oct 23, 2021 :
    Already did both.
    .still cant resolve the issue

    I formatted the phone

    Few days later. Problem reoccurred
     

    #10
  11. Swejuggalo
    OnePlus 9 Series Expert Community Expert Oct 23, 2021

    Swejuggalo , via OnePlus 9 Pro Morning Mist , Oct 23, 2021 :
    Everything on the phone is the same the first day compared to the day when the issue returned? In other words, nothing installed close to the day when it stopped working again?
    Full backup including settings and such?
     

    #11
    the_o2 and Artemus like this.
  12. the_o2
    OnePlus 9 Series Expert Community Expert Oct 24, 2021

    the_o2 , Oct 24, 2021 :
    By any chance you using Alibaba app?
     

    #12
  13. D1631939740522
    Cupcake Nov 13, 2021


    #13
  14. D1631939740522
    Cupcake Nov 13, 2021

    D1631939740522 , via OnePlus 9R , Nov 13, 2021 :
    I have found out the alibaba app is causing the problem.

    I alrdy uninstalled it and problem solved so far.

    Thanks all.
     

    #14
    Swejuggalo likes this.