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No Telegram notifications in 8T via OnePlus 8T

  1. G_Scott_C._Brown_YsbH , via OnePlus 8T , Jan 12, 2021 :
    I am not getting notifications for telegram. I was getting them on my 5T and moved everything over from the old phone to the new. Now I no longer see any notifications when messages come in. I have ensured that Notifications are on in my Settings on the phone, and in Telegram as well. I don't see anyone else with issues, and don't want to uninstall/reinstall for fear that I will loose all history and conversations/messages.

    Any help/guidance/answers would be greatly appreciated. Need this for work!

    Scott

     

    #1
    sdevanshu likes this.
  2. Nipu_1998
    Jelly Bean Jan 12, 2021

    Best Answer
    Nipu_1998 , Jan 12, 2021 :
    Please try uninstalling and installing the telegram app.
    the message in telegram are stored in the telegram server.
    you won't loss the messages except those in in your secret chats.
    secret chats are vulnerable to data loss
     

    #13
  3. Nipu_1998
    Jelly Bean Jan 12, 2021

    Nipu_1998 , Jan 12, 2021 :
    I had also faced the same . Let me guide you through the walkaround i had found.
    The notification issue may be due to the system optimizing the app, so we have to long press in the Recents screen and lock the app in the recents. This will prevent the app from being killed.

    The next step must be done in the telegram app.
    Head over to settings in the app—- notification and sounds—— in the other section, you will find toggles for Keep alive service and background connection. Turn them on.

    ( if the issue still persists, try disabling battery optimisation in settings—— battery—-battery optimisation——in the list select telegram —— set the option to Do not Optimise)
     

    #2
  4. G_Scott_C._Brown_YsbH , via OnePlus 8T , Jan 12, 2021 :
    Thank you for the info. When I long press in the "Recent Apps" page, it doesn't do anything. Keep Alive and Background Connections have both been on, and yesterday I corrected the battery setting to Do Not Optimize. Still unsure what other options there might be, but thank you so much for the suggestions!
     

    #3
    sdevanshu likes this.

  5. #4
    Nipu_1998 likes this.

  6. #5
  7. Nipu_1998
    Jelly Bean Jan 12, 2021

    Nipu_1998 , Jan 12, 2021 :
    Go to the recents menu [app switcher]by swiping up and holding the bar at the bottom, then you press and hold the tile for telegram messenger, you will see small pop up menu appearing,select lock.
    19C28BD1-4755-45B0-BF01-351C241F0B2A.jpeg
     

    #6
    G_Scott_C._Brown_YsbH likes this.
  8. Nipu_1998
    Jelly Bean Jan 12, 2021

    Nipu_1998 , Jan 12, 2021 :
    Don’t reset the phone. Its the last resort. Try all other methods before doing that
     

    #7
  9. Nipu_1998
    Jelly Bean Jan 12, 2021

    Nipu_1998 , Jan 12, 2021 :
    Please update in this thread whether your problem gets solved or not.
     

    #8
    G_Scott_C._Brown_YsbH likes this.
  10. G_Scott_C._Brown_YsbH , via OnePlus 8T , Jan 12, 2021 :
    Ok, figured that out, and now it is locked. Will see if that helps. All other suggestions I double checked, and it is all as you have indicated.
     

    #9
    Nipu_1998 likes this.
  11. Nipu_1998
    Jelly Bean Jan 12, 2021

    Nipu_1998 , Jan 12, 2021 :
    Okay, please update the results.
    Good luck.
     

    #10

  12. #11
    Nipu_1998 likes this.
  13. Nipu_1998
    Jelly Bean Jan 12, 2021

    Nipu_1998 , Jan 12, 2021 :
    Are you using the default telegram app or any other versions?
     

    #12
  14. G_Scott_C._Brown_YsbH , via OnePlus 8T , Jan 12, 2021 :
    Ok uninstalled, rebooted the phone from power button option, and downloading it again now. Will I want to go in and do all these steps again, or see if it works with no interference from me?
     

    #14
    Nipu_1998 likes this.
  15. G_Scott_C._Brown_YsbH , via OnePlus 8T , Jan 12, 2021 :
    That seems to have finally done the trick!! Thank you for all the help!
     

    #15
    Nipu_1998 likes this.
  16. Nipu_1998
    Jelly Bean Jan 12, 2021

    Nipu_1998 , Jan 12, 2021 :
    Glad to hear that.
    Have a good day mate.
     

    #16
    G_Scott_C._Brown_YsbH likes this.
  17. Akhil_Surineni
    Honeycomb Jan 12, 2021


    #17
  18. A.Saketh Gupta , via OnePlus 8T Aquamarine Green , Jan 12, 2021 :
    This might be Helpful to you
     

    #18

  19. #19
  20. Subhadip aich
    Gingerbread Jan 12, 2021

    Subhadip aich , via OnePlus Community App , Jan 12, 2021 :
    thanks for the details
     

    #20
    Nipu_1998 likes this.