No VoLTE and no GSM connectivity

  1. Felix_R98
    Eclair Oct 20, 2021

    Felix_R98 , Oct 20, 2021 :
    Hello there Forum,

    I hope I'm correct here else please move this thread.

    First of all I'm german so sorry for bad english.

    Since few days I'm encountering two bugs which are kinda annoying. My OnePlus Nord N10 5G runs on the latest system software.

    First bug: I'm not getting calls via VoLTE. The caller gets immediately redirected to the mailbox. However the Nord can start a call via VoLTE. I was trying to contact my phone carrier and they checked the network and there were no issues related to this. They advised me to try another phone. So I did and VoLTE calling works perfectly on the other phone. Back in the Nord, VoLTE was partially working.

    Second bug: Due to VoLTE trouble I wanted to keep the Nord in GSM to actually be reachable for calls but the Nord says "No Service" when set to "2G only". In the network search it can find my carrier 2G but it won't connect.

    These type of issues are also after resetting the Nord to factory.

    So basically it's an one way phone now...
    Phone carrier is "Vodafone Germany".

    Will there be a fix or what can I do to fix it?

    Looking forward to hear from you.


    PoptartPeaches likes this.
  2. Caomhin
    OnePlus 9 Series Expert Community Expert Oct 22, 2021

    Caomhin , via OnePlus 9 Pro , Oct 22, 2021 :
    Reset your Network adapters, see if that helps.
    Settings, System, Reset Options, Reset WiFi Mobile Bluetooth.

    Restart the phone.

    Also check the website below for additional possible solutions.
    Mobile Network Issues, Ways to Fix Common Problems

    This may also be worth a try to see if it can help.
    This is for all OP phones, however it discuses the 8 Series, but it should apply to any series as the protocols are the same.

    [GUIDE] Enable VoLTE & VoWiFi on all devices NO ROOT.

    Log Kit 1.0

    There are newer versions but I would suggest trying this with the details provided on XDA.