0
No WiFi or data connection via OnePlus 9 Pro

  1. G1631832269829
    Cupcake Dec 1, 2021

    G1631832269829 , via OnePlus 9 Pro , Dec 1, 2021 :
    My OnePlus 9 Pro disconnects from both Wifi and cellular data several times a day, usually after placing it in sleep. To get it to reconnect, I have to turn Wifi, mobile data, and Airplane mode off and on. This has become more than just an inconvenience, as it often happens while I'm driving and requires me to choose between driving in and unsafe manner or pull over to reset Please help me find a permanent solution.
     

    #1
  2. drl431
    Junior Moderator, Community Hero 2020 Junior Moderator Dec 1, 2021

    drl431 , via OnePlus 6 , Dec 1, 2021 :
    Hi, try turning off Sleep Standby Optimization in the advanced battery optimization settings.

    If that doesn't help, reset the networks.
     

    #2
    Caomhin and HarshKK14 like this.
  3. Swejuggalo
    OnePlus 9 Series Expert Community Expert Dec 1, 2021


    #3
    Caomhin and HarshKK14 like this.
  4. Cosmindan28
    Cupcake Dec 2, 2021

    Cosmindan28 , Dec 2, 2021 :
    Hi,have someone problems with connecting to a WiFi network that is 2'4/5 GHz in the same network?the phone doesn't connect,because I need to insert user and password but my phone don't show that page..on other devices like iPhone Huawei works...I have ONEPLUS 6T and now I buy ONEPLUS 9 pro with hope that this problem is solved..but no!
    Maybe in next update they will have an extra options when we activate the WiFi ,to select like 2.4 GHz networks or 5 GHz networks.
     

    #4
  5. Swejuggalo
    OnePlus 9 Series Expert Community Expert Dec 2, 2021

    Swejuggalo , via OnePlus 9 Pro Morning Mist , Dec 2, 2021 :
    Reset WiFi, mobile and bluetooth connections and then try to connect manually to the network. Dual 2.4/5 GHz with the same SSID is usually not an issue.
     

    #5
    Caomhin likes this.