noise cancelation problem

  1. goku6666
    Froyo Aug 19, 2019

    goku6666 , Aug 19, 2019 :
    I have problem with noise cancellation on my oneplus 7 pro (I buy 3 times 7 pro and return in every phone have the same issue) when speak on speaker with my interlocutor report me that bad hears my voice (something like speak to phone far away and once closer) this is horrible...
    I think guilty is noise cancelation. But in this phone I cant turn off this function...
    how to fix this? I try to factory reset and nothing works...
    maybe add option to disable this option?

  2. I1566992281447
    Cupcake Sep 17, 2019

    I1566992281447 , Sep 17, 2019 :
    One plus, I hope you can kindly turn off noise cancelation for video and Audio recording app so my songs/music I record doesn't sound muted or suffer from loss of sustain. Trust you see this comment, thanks.