1
[Submitted] Nord 2 5G not working no smart 5G option in settings

  1. Siddhant1510
    Cupcake Aug 15, 2021

    Siddhant1510 , Aug 15, 2021 :
    Hello. I bought the new Nord 2 5G last week. I have vodafone as my carrier and they support 5G connection. But my device doesn't get the 5G network at all. Even worse, There is no option of smart 5G in settings.. My roommate uses a oneplus Nord n10 and we use same carrier SIM (vodafone Qatar) and he gets 5G network on his device along with the samrt 5G option in network settings. Please solve this issue as I bought this phone especially for its 5G compatibility.
     

    #1
    D1631033063502 likes this.
  2. Suhas Klkrn555
    OnePlus Bug Hunter Staff Member Aug 15, 2021

    Suhas Klkrn555 , Aug 15, 2021 :
    We have responded to your concern via DM, please check for the same and respond with the required information at the earliest.

    Thanks & Regards,
    Suhas.
     

    #2
  3. aneesoneplus
    Eclair Aug 18, 2021


    #3
  4. carlogerada
    Cupcake Aug 23, 2021


    #4
  5. coro.siji
    Cupcake Aug 25, 2021


    #5
  6. gngeorgiou
    Eclair Sep 4, 2021


    #6
  7. gngeorgiou
    Eclair Sep 4, 2021

    gngeorgiou , Sep 4, 2021 :
     

    #7
  8. Siddhant1510
    Cupcake Sep 4, 2021

    Siddhant1510 , via OnePlus Nord 2 , Sep 4, 2021 :
    [/QUOTE]That they've taken it to the developer team. We have to wait for solution.I made several complaints and followed multiple steps advised by them. sent log reports too, all of them in the end told to wait for solution. hope they give a fix via update soon.
     
    Last edited: Sep 4, 2021

    #8
  9. D1631033063502
    Cupcake Sep 8, 2021

    D1631033063502 , Sep 8, 2021 :
    Same problem I am live in Qatar
    Seme problem
     

    #9
    Siddhant1510 likes this.
  10. D1631033063502
    Cupcake Sep 9, 2021

    D1631033063502 , via OnePlus Nord 2 , Sep 9, 2021 :
    Sir I am live in qatar my service provider Vodafone qatar all over qatar 5g network but nord 2 no option in 5g only 4g3g2g and auto not 5g option please update 5g option


    Vivekanand singh
    State of qatar
     

    #10
  11. E1594194881381
    Cupcake Oct 1, 2021


    #11
  12. Z1631741415143
    Cupcake Oct 9, 2021


    #12
  13. jamshid04
    Cupcake Oct 10, 2021

    jamshid04 , Oct 10, 2021 :
    Same issue with my recently purchased nord2, 5g and 4g+ not available.
    My 5 year old samsung sports 4g+
    Even wifi and does not support 5ghz
     

    #13
    D1628969013630 likes this.
  14. nnibras
    Cupcake Oct 14, 2021


    #14
    D1628969013630 likes this.
  15. madedimas
    Cupcake Oct 16, 2021


    #15
    D1628969013630 likes this.
  16. AbhinandanD
    Cupcake Oct 17, 2021

    AbhinandanD , via OnePlus Nord 2 , Oct 17, 2021 :
    Hi
    My one plus Nord 2 has no 5g option
     

    #16
  17. F1632219881115
    Cupcake Oct 18, 2021


    #17
    D1628969013630 likes this.
  18. D1628969013630
    Cupcake Oct 20, 2021


    #18
  19. B1633524058449
    Cupcake Oct 22, 2021

    B1633524058449 , via OnePlus Nord 2 , Oct 22, 2021 :
    Same situation in Switzerland, with a 5G Simcard successfully tested over 5G iPhone/network.
    My nord 2 purchase is useless :-(
     

    #19
  20. faseehsm
    Cupcake Oct 23, 2021


    #20
    D1628969013630 likes this.