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Nord 5g a Joke via OnePlus Nord

  1. MamadJaann
    Cupcake Feb 25, 2021

    MamadJaann , via OnePlus Nord , Feb 25, 2021 :
    I am living in Dubai where 5g coverage is available, the reason I bought nord is that ut support 5g and have the same band UAE network operator use n78. But unfortunately it doesn't work even it doesn't show the 5g option. Using this device for almost 4 months and yet oneplus didn't fix it. Waste of money and most bugy phone ever.
     

    #1
  2. pablofg1978
    Head Moderator Head Moderator Feb 25, 2021

    pablofg1978 , Feb 25, 2021 :
    Hello there,
    5g does not relies on software but in hardware, if the carrier supports the same band that you have on your device then is your sim card or you carrier that is blocking your device.
     

    #2
    MamadJaan likes this.
  3. MamadJaann
    Cupcake Feb 25, 2021

    MamadJaann , via OnePlus Nord , Feb 25, 2021 :
    Dear, i checked everything, i have 5g supported sim card and nord has the same 5g band n78 as my network carrier and i am living in area where 5g coverage is available. Forget about 5g even not able to use VOLTE. So disappointing as i bought nord for the only reason as it has 5g ready
     

    #3
  4. pablofg1978
    Head Moderator Head Moderator Feb 25, 2021

    pablofg1978 , Feb 25, 2021 :
    5g and volte are different. You need that your carrier make a certification for Volte, but not for 5g.
    Like I said before, you carrier must be blocking your device.
     

    #4
    the_o2 and MamadJaan like this.
  5. MamadJaann
    Cupcake Feb 25, 2021

    MamadJaann , via OnePlus Nord , Feb 25, 2021 :
    Well i tried the same sim card in my brother phone s21, it was working fine and was able to get 5g without doing any setting
     

    #5
  6. pablofg1978
    Head Moderator Head Moderator Feb 25, 2021

    pablofg1978 , Feb 25, 2021 :
    Let me guess, your carrier sells samsumg devices?
     

    #6
  7. MamadJaann
    Cupcake Feb 25, 2021


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  8. Liehjan
    Marshmallow Feb 26, 2021

    Liehjan , Feb 26, 2021 :
    The S21 has other bands too, maybe 5G uses that band in your area and not N78?
     

    #8
  9. Liehjan
    Marshmallow Feb 26, 2021

    Liehjan , Feb 26, 2021 :
    You can use a app called Cellmapper to check what bands a 5G tower has...
     

    #9
  10. ShreyasPatil_
    Jelly Bean Feb 26, 2021


    #10
  11. Nipu_1998
    The Lab Reviewer - OnePlus 9 Series Feb 26, 2021

    Nipu_1998 , Feb 26, 2021 :
    Some carriers block other devices so as to promote the phones they sell via their stores
     

    #11
  12. DinethIrusha
    Honeycomb Feb 26, 2021


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  13. pkg3107
    Honeycomb Feb 27, 2021


    #13