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nord factory reset via OnePlus Nord

  1. Onkar2526
    Cupcake Sep 4, 2020

    Onkar2526 , via OnePlus Nord , Sep 4, 2020 :
    Purchased one plus nord 6 days back. It was in my pocket and suddenly I felt the phone warmed up so i checked phone and it was factory rested itself and on choose language window. What to do ? Should I ask for replace ?
     

    #1
    jamietknight likes this.
  2. Txunin
    Cupcake Sep 8, 2020


    #2
  3. jasonarima
    Honeycomb Sep 22, 2020

    jasonarima , Sep 22, 2020 :
    I have seen similar issues before. Some issues would cause the device to run into the recovery mode and it might be miss-trigger the factory reset. Before OnePlus fixes the issue, if you encounter the same scenario, you can try it to prevent lost your data first. Hope this is helpful.

    https://forums.oneplus.com/threads/one-plus-nord-reset-restart.1302494/

    If your device enters the recovery mode as a screenshot provided by the above post due to some reason or bugs.If you don't select the "Forgot password" and don't select any wipe data option, I think it won't do the factory reset your data. As I know, you can also press "Power key" and "Volume up key" for around 10 seconds to exit this recovery mode.
     

    #3