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[Submitted] Nord N10 5G | Cannot Edit or Add APN | No Data Connection

  1. jamesmack
    Eclair Jan 18, 2021

    jamesmack , Jan 18, 2021 :
    Cannot change the APN on my Nord N10 5G (Build 10.5.9). Carrier (Telus) APN settings are incorrect and not connecting to data. Please update apns-conf.xml file with the correct settings through an OTA or sideloaded update.

    https://www.telus.com/en/support/article/activate-data-on-your-android-device
     

    #1
    eladd and iamWarder like this.
  2. iamWarder
    Froyo Jan 18, 2021


    #2
  3. Z1608612891168
    Cupcake Jan 18, 2021


    #3
  4. scrawl
    Froyo Jan 19, 2021

    scrawl , Jan 19, 2021 :
    I'm just a user, but I've spent some quality time both with Telus support and OnePlus support this evening, and the same thing is happening to me.
     

    #4
  5. drep4521
    Cupcake Jan 19, 2021


    #5
  6. jamesmack
    Eclair Jan 19, 2021

    jamesmack , Jan 19, 2021 :
    1. Go 'Settings' > 'Wi-Fi & network' > 'SIM & network'
    2. Use tool to pop sim card tray out
    3. Stay on 'SIM & network settings' as you need to next step fast
    4. Push sim card tray back in
    5. 'SIM & network settings' will become enabled again and immediately select 'Access Point Names'
    6. The 'isp.telus.com' entry doesn't even show yet but you will see a '+' sign and be able to use it
    7. Use the following entries:
      1. Name: TELUS
      2. APN: sp.telus.com
      3. MMSC: http://aliasredirect.net/proxy/mmsc
      4. MMS proxy: 74.49.0.18
      5. MMS port: 80
      6. MCC: 302
      7. MNC: 220
      8. APN type: default,mms,supl
      9. APN protocol: IPv4/IPv6
      10. APN roaming protocol: IPv4/IPv6
      11. MVNO type: GID
      12. MVNO: 54
    8. Hit 3 dots on up left and hit 'SAVE'. (Don't hit back or you lose what you did and won't get the + again)
     

    #6
    jcdavies44, eladd and H1610114680204 like this.
  7. H1610114680204
    Cupcake Jan 27, 2021


    #7
  8. eladd
    Cupcake Feb 7, 2021

    eladd , Feb 7, 2021 :
    Worked like a charm! Hopefully a software fix will be released soon.
     

    #8
  9. chloejones
    Cupcake Feb 11, 2021

    chloejones , Feb 11, 2021 :
    Thanks for posting. I was able to access the plus and add the info but it would not let me save. Gave an error message the carrier did not all APN type *. Any other thoughts
     

    #9
  10. chloejones
    Cupcake Feb 13, 2021

    chloejones , Feb 13, 2021 :
    Found on another form to use ISMI in the MVNO instead of GID and it worked.
     

    #10