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Not able to open community on my WiFi via OnePlus 8T Aquamarine Green

  1. Shivnshkhatana , via OnePlus 8T Aquamarine Green , Mar 24, 2021 :
    Whenever I open OnePlus community on my WiFi it just keeps reloading , I am using airtel and it has a poor connectivity in the area am living therefore I have to use wifi for calling and internet every freaking time . I even can't watch YouTube on my mobile data it's that pathetic.

    Don't know what to do help people!
     

    #1
    Syrix likes this.
  2. Caomhin
    OnePlus 9 Series Expert Community Expert Mar 25, 2021


    #2
    Bobbie63, Shivnshkhatana and McJader like this.
  3. Shivnshkhatana
    Froyo Mar 29, 2021


    #3
    Caoimhín likes this.
  4. Caomhin
    OnePlus 9 Series Expert Community Expert Mar 29, 2021


    #4
    Bobbie63 and Shivnshkhatana like this.
  5. Shivnshkhatana
    Froyo Mar 29, 2021

    Shivnshkhatana , via OnePlus 8T , Mar 29, 2021 :
    Yes sir all other apps are working smoothly it's only with community. I can operate it via chrome easily but just wanted to know whether it is due to some settings or just a glitch.
     

    #5
    Caoimhín likes this.
  6. BeingIncog
    Nougat Mar 29, 2021

    BeingIncog , Mar 29, 2021 :
    check app's info page there you can check settings like this : Screenshot_20210330-002823__01.jpg
     

    #6
    Bobbie63 and Shivnshkhatana like this.
  7. Shivnshkhatana
    Froyo Mar 29, 2021


    #7
  8. BeingIncog
    Nougat Mar 29, 2021

    BeingIncog , Mar 29, 2021 :
    okay, can you check the router's settings? also reset the networks...
    you can access forums : forums.oneplus.com
     

    #8
    Bobbie63 likes this.
  9. Caomhin
    OnePlus 9 Series Expert Community Expert Mar 29, 2021

    Caomhin , via OnePlus 6T , Mar 29, 2021 :
    It may be a permissions issue.

    Reset the App permissions, it may be that an app or apps or something connected is causing the issue.

    Go to Settings > Apps & notifications > see all apps > select three dots > Reset app preferences.
    Then reboot.

    ⚠️This will not delete your apps data but you will have to provide permissions for All your Apps again.⚠️
     

    #9
    Bobbie63 and Shivnshkhatana like this.
  10. Shivnshkhatana
    Froyo Mar 29, 2021

    Shivnshkhatana , via OnePlus 8T , Mar 29, 2021 :
    Thanks buddy , I guess I'll just use it on mobile data for now and will post in general support .👍🏻
     

    #10
    Caoimhín and .Deleted_Member. like this.
  11. Bobbie63
    Marshmallow Mar 29, 2021

    Bobbie63 , Mar 29, 2021 :
    Or use the community section through the webbrowser. :rolleyes:
     

    #11
    Caoimhín and Shivnshkhatana like this.
  12. Shivnshkhatana
    Froyo Mar 29, 2021


    #12
    Bobbie63 likes this.
  13. Caomhin
    OnePlus 9 Series Expert Community Expert Mar 29, 2021

    Caomhin , via OnePlus 6T , Mar 29, 2021 :
    Just one other suggestion, you could try Uninstall Updates if available for the community app, just in case a newer version is new functioning correctly.

    To do so, open Community App info, click on the 3 dot menu top right and select Uninstall Updates.

    You will have to login again. But worth a try. Best of luck. 👍
     

    #13
    Bobbie63 likes this.
  14. Shivnshkhatana
    Froyo Mar 29, 2021

    Shivnshkhatana , via OnePlus 8T , Mar 29, 2021 :
    Already tried twice 😕
     

    #14
    Caoimhín likes this.