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Not able to update or install new apps on oneplus tv q1

  1. 258456
    Cupcake Oct 17, 2020

    258456 , Oct 17, 2020 :
    I am not able to install or update new apps on the q1 tv

    methods tried uptil now 1) did a hard reset and tried
    2) cleared cache of google play services and google services framework and tried again
     

    Attached Files:


    #1
    arjita007 likes this.
  2. Venky61
    OnePlus TV Expert Community Expert Oct 19, 2020

    Venky61 , Oct 19, 2020 :
    Hey,
    Can you check once by using mobile hotspot if the download's working.
     

    #2
  3. 258456
    Cupcake Oct 21, 2020


    #3
  4. Venky61
    OnePlus TV Expert Community Expert Oct 22, 2020

    Venky61 , Oct 22, 2020 :
    Was it working before?

    Raise a complaint through OnePlus Care App for a technician visit. Hopefully they can solve it.
     

    #4
  5. Vivekea
    Honeycomb Oct 31, 2020


    #5