[Submitted] Not receiving MMS pics or group messages

  1. Attyberry86
    Cupcake Jan 30, 2020

    Attyberry86 , Jan 30, 2020 :
    I can send pictures but cannot receive them. Download option just says "can't receive MMS. some apps prevent" or something to that extent.

    Attached Files:

    anpruzan likes this.
  2. seanhartley
    Cupcake Feb 4, 2020

    seanhartley , Feb 4, 2020 :
    I am experiencing similar on 6t with 10.3.0
    US Verizon
    I received the following message...
    "Downloading failed message expired or not available"

    techysandy likes this.
  3. techysandy
    Donut Feb 5, 2020

    techysandy , via OnePlus 6T , Feb 5, 2020 :
    Likewise I'm using Verizon in the US and after I updated to 10.3.1 this broke my ability to receive group MMS and picture messages
    If anyone know of a fix please share. Thanks!

    CCMize likes this.
  4. Attyberry86 , via OnePlus 7 Pro Mirror Gray , Feb 13, 2020 :
    So far, I'm getting multiple people telling me to send them some file thing and screenshot this and forward this to us from your drive. I've done all that and gotten no where. Waiting for another decent phone that's not $1k to come out so I can get that. Maybe Google Pixel 4a.

  5. Claudeche
    Cupcake Mar 6, 2020

    Claudeche , Mar 6, 2020 :
    Seems this was sudden and has affected several people. I have. One+6 and haven't had trouble with texting until 2 days ago. Group messages are simply not coming in. pictures on individual messages aren't making it either. the message from the phone says "available for download" but when click for download, it just circles for. bit, as if trying, and then it just quits. messages are not downloading. OnePlus, please help!

  6. Z1542639622708
    Cupcake Apr 8, 2020

    Z1542639622708 , Apr 8, 2020 :
    I'm kinda impressed how long an issue like this has been allowed to persist. I started having the issue back around December, I believe. Had to switch from Android Messages to the stock OnePlus messaging app, which does work. Have tried other messaging apps with the same issue. Definitely don't see myself getting another OnePlus in the future

    6t on VZW

  7. CCMize
    Cupcake May 5, 2020

    CCMize , May 5, 2020 :
    I'm having the same issue with my 6T on Verizon. The Verizon Message+ app is working, but I hate that app. Please let me know if there is a fix.

  8. techysandy
    Donut May 6, 2020

    techysandy , via OnePlus 6T , May 6, 2020 :
    Guys this is definitely a Verizon issue. My friend has T-Mobile and I removed my SIM card and inserted his Sim card and Google Messenger works perfectly with no issues. I read online that if you go to Verizon and ask for a new Sim card this is a temporary fix until a new software update is applied then it stops working again however I haven't tried that.

  9. techysandy
    Donut May 8, 2020

    techysandy , via OnePlus 6T , May 8, 2020 :
    After much testing this setting worked for me after a restart! Go to the phone dialer and type *#*#4636#*#* and click Phone Information and change the Set Preferred Network to the below in the screenshot. If yours is already set to this Preferred Network change it to something else as I have changed mine to many different ones until coming back to this one which was my original setting and let the system cycle through to identify the network settings and then change it back to the below. Lastly restart your phone and test as you should be able to now receive and send multimedia messages using the Google Messenger app! Good luck [e]1f44d[/e]

    Last edited: May 8, 2020

    U1586679116226 likes this.
  10. U1586679116226
    Cupcake Oct 24, 2020 at 4:18 PM