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Not receiving SMS

  1. MidoriyaSenSei
    Eclair Dec 12, 2019

    MidoriyaSenSei , Dec 12, 2019 :
    my OnePlus isn't able to receive SMS but I'm able to send it and make and receive calls . anyway to fix this ? I'm using OnePlus message app . also tried with Google app same result . don't know what else to do.
     

    #1
  2. Cervantes
    Lollipop Moderator Dec 12, 2019

    Cervantes , Dec 12, 2019 :
    Hi
    ask your carrier
     

    #2
  3. MidoriyaSenSei
    Eclair Dec 12, 2019


    #3
  4. odessa10
    Cupcake May 29, 2020

    odessa10 , May 29, 2020 :
    I have the same problem. I have OP 6 on Verizon network and everything is working great except SMS. I can send SMS but, I can't receive them. Contacted Verizon and they can't fix the issue. Put the sim into my daughters iPhone and everything works fine. Is there a fix for this?
     

    #4
  5. Artemus.
    Nougat May 30, 2020

    Artemus. , May 30, 2020 :
    Verizon is very finicky with its services on non-Verizon devices. There was a thread about this a few weeks ago, turned out the guy just needed to change the SIM.
     

    #5
    Caomhin and drl431 like this.
  6. odessa10
    Cupcake May 30, 2020

    odessa10 , May 30, 2020 :
    Thank you for your reply. This is a brand new SIM I'm using. my company just switched from T-Mobile to Verizon 2 days ago and this is when I started to have this issue.
     

    #6
  7. Artemus.
    Nougat May 30, 2020

    Artemus. , May 30, 2020 :
    Why'd you choose Verizon, might I ask? Better coverage, I'm guessing?
     

    #7
    Caomhin likes this.
  8. odessa10
    Cupcake May 30, 2020

    odessa10 , May 30, 2020 :
    I'm on the company plan and they decided to switch to Verizon.
     

    #8
  9. drl431
    Nougat May 30, 2020

    drl431 , May 30, 2020 :
    Verizon uses CDMA, the OP6/6T are GSM phones. I understand Verizon now has a "CDMA-Less" option for users with GSM phones. You should contact Verizon about this.
     

    #9
    Caomhin and Artemus. like this.
  10. odessa10
    Cupcake May 30, 2020

    odessa10 , May 30, 2020 :
    thank you for your reply. I've contacted Verizon yesterday for CDMA less feature and they said that OP 6 doesn't have that feature.
     

    #10
  11. drl431
    Nougat May 30, 2020

    drl431 , May 30, 2020 :
    Not sure if there is a communication problem, but that is not a phone feature. It is a Verizon network setting on their end.
     

    #11
    Caomhin and Artemus. like this.
  12. odessa10
    Cupcake May 30, 2020

    odessa10 , May 30, 2020 :
    thank you for your feedback. I will give them a call again tomorrow.
    when I spoke with them yesterday, they said that they do see that option but it's grayed out and they can't override it. after taking my IMEI, they said that OP 6 is not compatible with their Network
     

    #12