107
Notice about OnePlus Nord’s reboot and data loss issue

  1. D1597657489466
    Cupcake Oct 9, 2020


  2. Abhishek0607
    Cupcake Oct 9, 2020


  3. Darkmatter2000
    Gingerbread Oct 9, 2020

    Darkmatter2000 , Oct 9, 2020 :
    Has anyone on 10.5.8 suffered an unexpected reboot?

    So far, I don't think I've seen anyone.

    Hopefully we can assume this has been fixed, despite not being specifically mentioned in the 10.5.8 change log.
     

  4. Lakkki
    Eclair Oct 10, 2020

    Lakkki , via OnePlus Nord Gray Onyx , Oct 10, 2020 :
    I still have this issue sometimes despite having pattern lock on home screen . Sometimes the device automatically restarts but hopefully I am glad that it never factory resseted automatically.
     

  5. N.John
    Cupcake Oct 10, 2020


  6. diablo0090
    Ice Cream Sandwich Oct 10, 2020


  7. k_j_13
    Cupcake Oct 10, 2020


  8. k_j_13
    Cupcake Oct 10, 2020

    k_j_13 , via OnePlus Nord , Oct 10, 2020 :
    Yes i have faced this issue today
     

    Johan.xvi likes this.
  9. Darkmatter2000
    Gingerbread Oct 10, 2020


  10. k_j_13
    Cupcake Oct 10, 2020


  11. Darkmatter2000
    Gingerbread Oct 10, 2020

    Darkmatter2000 , Oct 10, 2020 :
    Oh well, I guess the issue must be improved but not completely solved then. Or perhaps your particular instance was caused by a different issue.

    If it happens again please submit a bug report to help them solve it.
     

  12. N1596666239701
    Donut Oct 11, 2020

    N1596666239701 , via OnePlus Nord , Oct 11, 2020 :
    Could you please guide to submit the bug report.. Even after the 10.5.8 update still the Rebooting issue exists.. Totally fed up. We didn't these kind of issue from the Flagship killer ...
     

    Johan.xvi likes this.
  13. Darkmatter2000
    Gingerbread Oct 11, 2020

    Darkmatter2000 , Oct 11, 2020 :
    You can do it from the Community app.

    Just hit the big red '+' button, then choose the 'feedback' option.
     

  14. cherry777
    Cupcake Oct 11, 2020


  15. Pandabee
    Froyo Oct 11, 2020

    Pandabee , Oct 11, 2020 :
    For me the issue still persist after upgradeing to 10.5.8, sudden reboots and going into crash dump mode. Sometimes rebooting works after a couple of tries and I get back into the phone until it happens again.

    I hope the dev team still got it on their table.
     

    L1596443071084 likes this.

  16. Ravi_Ranjan_34
    Cupcake Oct 12, 2020

    Ravi_Ranjan_34 , via OnePlus Nord , Oct 12, 2020 :
    After new update in October with contain September security update as well facing issue with dual sim functionality.

    Not receiving any call on both sim and when trying to call any no. from any sim network vanished for both sim . so basic function of Calling in not working.

    wifi connection also vanished and mobile data is not working .

    resolution: it not possible to go service center always to downgrade updates as data in Mobile will be deleted just like factory settings each time .
     

  17. Abdul B.
    OxygenOS Operations Staff Member Oct 12, 2020

    Abdul B. , Oct 12, 2020 :
    I have contacted you for more details via DM for further analysis, would request you to respond the same.
    Thanks
     

  18. Ravi_Ranjan_34
    Cupcake Oct 13, 2020


  19. N1596666239701
    Donut Oct 14, 2020

    N1596666239701 , via OnePlus Nord , Oct 14, 2020 :
    They will contact . After we explained our problem there would be no response 🥺.. Just asking the problem and provide some standard template solutions . That's it...