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Notification bubbles do not work on Oneplus 7 Android 11 Stable via OnePlus 7

  1. U1562855622185
    Eclair Apr 15, 2021

    U1562855622185 , via OnePlus 7 , Apr 15, 2021 :
    Notification bubbles do not work on Oneplus 7 EU. It just worked only the first time I received a notification (Telegram) after updating to Android 11, but it did not work again.

    I have tried to enable and disable the option, check if apps have access to bubbles, multiple reboots, several wipe cache... And nothing fixed it.

    Every time I receive a notification (from a compatible app like Telegram), a button for opening the chat in a bubble appears, but nothing happens if I press it.

    Does this happen in Open Beta 4? Will be fixed? Thanks
     

    #1
    AGuser and Karlo0077 like this.
  2. Karlo0077
    Donut Apr 15, 2021

  3. drmartin
    Moderator Moderator Apr 15, 2021


    #3
  4. AGuser
    Froyo Apr 17, 2021


    #4
  5. AGuser
    Froyo Apr 17, 2021


    #5
  6. Dresa91
    User of the Year 2016; Most Active User 2020 Apr 17, 2021

    Dresa91 , Apr 17, 2021 :
    Did you clear cache of Telegram?
    Did you re-enable the bubbles?
     

    #6
    Bobbie63 likes this.
  7. U1562855622185
    Eclair Apr 17, 2021

    U1562855622185 , via OnePlus 7 , Apr 17, 2021 :
    Yes, I have just done it again to be sure. These steps:
    - Clear Telegram cache from Oneplus' settings app
    - Disable bubbles for all apps
    - Restart phone
    - Enable bubbles

    When bubbles were disabled, Telegram notifications did not show the "open in bubble button". And, when I enabled them, this button came back, but still did not work.
     

    #7
  8. Dresa91
    User of the Year 2016; Most Active User 2020 Apr 18, 2021

    Dresa91 , Apr 18, 2021 :
    Did you submit a bug report via https://forums.oneplus.com/feedback?
     

    #8
    Bobbie63 likes this.
  9. U1562855622185
    Eclair Apr 18, 2021


    #9
  10. Dresa91
    User of the Year 2016; Most Active User 2020 Apr 18, 2021

    Dresa91 , Apr 18, 2021 :
    What do you mean with you didn’t have the link?
     

    #10
    Bobbie63 likes this.
  11. U1562855622185
    Eclair Apr 18, 2021

    U1562855622185 , via OnePlus 7 , Apr 18, 2021 :
    Sorry. I mean that I did not found the "submit bug" link before you gave to me. Now, with that link, I have submitted it.
     

    #11
  12. Dresa91
    User of the Year 2016; Most Active User 2020 Apr 18, 2021

    Dresa91 , Apr 18, 2021 :
    Ah okay :)
     

    #12
    Bobbie63 likes this.
  13. U1562855622185
    Eclair Apr 19, 2021


    #13
  14. Dresa91
    User of the Year 2016; Most Active User 2020 Apr 19, 2021

    Dresa91 , Apr 19, 2021 :
    Did you submit a bug report and did you contact the devs of Telegram?
     

    #14
    Bobbie63 likes this.
  15. U1562855622185
    Eclair Apr 19, 2021

    U1562855622185 , via OnePlus 7 , Apr 19, 2021 :
    It's solved. It must have been a telegram bug. Here is what I have done:

    First of all, yes, I submitted the bug in OnePlus website, and I was contacted asking me for device log, but I didn't know how to follow the steps because there some buttons that did not exist. I asked them about that (I think UI has changed, because their description did not match with I was seeing on screen) and they have not responded yet.

    Later, while I was waiting for any reply from OnePlus support/devs, I checked if this bug happens on others app (I installed Google Messages app, and waited for a SMS message). It worked, the bubble opened perfectly and multiple times, no only the 1st time.

    So, I assumed that the problem was maybe in Telegram app and not in Oxygen OS. I was going to report this bug on their website and, while I was filling the form, it (the "report bug" bot) detected that I was using an outdated app version (but I had checked Google Play and there was no update available), so, I uninstalled the app and installed the new Telegram app (downloading the apk directly from their website) and when I received a new Telegram notification, I could open it as a bubble. I repeated this several times and now it works perfectly.

    I think this might be a bug of Telegram's Google Play version, and perhaps I will be fixed soon.

    Thanks a lot for your help!!
     

    #15
    Dresa91 and Bobbie63 like this.
  16. Dresa91
    User of the Year 2016; Most Active User 2020 Apr 19, 2021

    Dresa91 , Apr 19, 2021 :
    Great that it is solved:)
    You are welcome:)
     

    #16
  17. cr1411
    Froyo Apr 19, 2021


    #17

  18. #18
  19. Louisbaecke510
    Ice Cream Sandwich Apr 20, 2021

    Louisbaecke510 , Apr 20, 2021 :
    you must turn in on in the apps him self i got this issue too
     

    #19
  20. U1562855622185
    Eclair Apr 20, 2021

    U1562855622185 , via OnePlus 7 , Apr 20, 2021 :
    I would think so except that the first notification I received after upgrading to Android 11 I was able to open it as a bubble perfectly. After that, I couldn't open any Telegram notification in a bubble. The "open in bubble" button did nothing, just changes its icon.
     

    #20