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Notification issue via OnePlus 9R

  1. AntarDipan
    Donut Oct 24, 2021

    AntarDipan , via OnePlus 9R , Oct 24, 2021 :
    Whenever I'm receiving any notification from Whatsapp it appears on notification panel but it's mute. There's no notification sound for Whatsapp. But notification for other apps working properly. I want to solve the problem as soon as possible. Kindly help me.
     

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 24, 2021

    Dresa91 , Oct 24, 2021 :
    Did you reinstall WhatsApp?
     

    #2
    AntarDipan likes this.
  3. AntarDipan
    Donut Oct 24, 2021


    #3
  4. rhyd1am
    KitKat Community Expert Oct 24, 2021

    rhyd1am , Oct 24, 2021 :
    Long press on WhatsApp>notifications>click on the category that you want (messages in this case), and there should be an option to change the notification sound.
     

    #4
    AntarDipan likes this.
  5. AntarDipan
    Donut Oct 24, 2021

    AntarDipan , via OnePlus 9R , Oct 24, 2021 :
    I didi it now but it didn't work. It's same like before now.
     

    #5
  6. rhyd1am
    KitKat Community Expert Oct 24, 2021

    rhyd1am , Oct 24, 2021 :
    Ok, have you accidentally set the WhatsApp notifications to silent (or other)? Long press the notification itself when it comes through and set it to alerting (or important).
     

    #6
  7. AntarDipan
    Donut Oct 24, 2021

    AntarDipan , via OnePlus 9R , Oct 24, 2021 :
    No. I've checked all notification options in settings. All are active. Suddenly the issue started from yesterday.
     

    #7
  8. AntarDipan
    Donut Oct 24, 2021

    AntarDipan , via OnePlus 9R , Oct 24, 2021 :
    It's happening only for Whatsapp messages. Notification for whatsapp calls are working properly.
     

    #8
  9. rhyd1am
    KitKat Community Expert Oct 24, 2021

    rhyd1am , Oct 24, 2021 :
    Ok, in that case check the settings in WhatsApp itself.

    Open WhatsApp>3 dot menu in top right>settings>notifications

    Check that you have both a ringtone set for messages and also make sure you have "conversation tones" activated as well.
     

    #9
  10. AntarDipan
    Donut Oct 24, 2021

    AntarDipan , via OnePlus 9R , Oct 24, 2021 :
    I've checked for several times. It's okay. But idk why it's not working properly :)
     

    #10
  11. BetaBot
    Jelly Bean Oct 24, 2021


    #11
    AntarDipan likes this.
  12. AntarDipan
    Donut Oct 24, 2021


    #12
    puccellino and rhyd1am like this.
  13. rhyd1am
    KitKat Community Expert Oct 24, 2021


    #13
  14. AntarDipan
    Donut Oct 24, 2021


    #14
    rhyd1am likes this.
  15. rhyd1am
    KitKat Community Expert Oct 24, 2021

    rhyd1am , Oct 24, 2021 :
    No problem, hope you can get it resolved soon 👍🙂
     

    #15
  16. AntarDipan
    Donut Oct 24, 2021


    #16
  17. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 24, 2021

    Dresa91 , Oct 24, 2021 :
    Hm strange,…
    Then follow this:
     

    #17
    rhyd1am likes this.
  18. puccellino
    Lollipop Oct 26, 2021

    puccellino , Oct 26, 2021 :
    Have you tried changing the actual notification tone from aurora to something else?

    Also bubbles causes a lot of problems for many things. You could try without that as well.
     

    #18
  19. AntarDipan
    Donut Oct 26, 2021

    AntarDipan , via OnePlus 9R , Oct 26, 2021 :
    Okay let me try this.
     

    #19
    puccellino likes this.
  20. AntarDipan
    Donut Oct 26, 2021

    AntarDipan , via OnePlus 9R , Oct 26, 2021 :
    I've tried this & reinstalled Whatsapp. But same problem is occurring.
     

    #20
    puccellino likes this.