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[OFFICIAL] Dear UK, your phones are on the way soon

  1. domnerus
    Honeycomb Jul 18, 2016


  2. takenatdawn
    Froyo Jul 18, 2016

    takenatdawn , Jul 18, 2016 :
    Screen uniformity fault and the charge port was loose. :(
     

  3. domnerus
    Honeycomb Jul 18, 2016


  4. takenatdawn
    Froyo Jul 18, 2016

    takenatdawn , Jul 18, 2016 :
    Upon inserting the charge cable there was noticeable lateral movement in the port.
     

  5. domnerus
    Honeycomb Jul 18, 2016


  6. takenatdawn
    Froyo Jul 18, 2016

    takenatdawn , Jul 18, 2016 :
    Yes, also unstable when inserting and I'm not the sort of person to be heavy handed with my gadgets. :|
     

  7. domnerus
    Honeycomb Jul 18, 2016

    domnerus , Jul 18, 2016 :
    My plug is wobbly, although stays in. I wouldn't say it is firm enough inside as I would like to be. Hopefully stays same over time.
    BTW, if it gets looser in eg. 6 months time, would this be covered under warranty?

    Can you describe more how it was? And also compare it with new replacement?

    My screen is perfect though. Just this adaptive light is so unresponsive and doesn't work as it should.
     

  8. toastytoast1234
    Marshmallow Jul 18, 2016


    ilovesoneplus, fredewis and domnerus like this.
  9. domnerus
    Honeycomb Jul 18, 2016


  10. sommersy
    KitKat Jul 18, 2016

    Last edited: Jul 18, 2016

  11. toastytoast1234
    Marshmallow Jul 21, 2016

    toastytoast1234 , Jul 21, 2016 :
    Well would you believe it. Otterbox case ordered on 9th July, supposedly shipped 12th July, still hasn't arrived.

    Am I starting to sense a pattern here?
     

  12. lolegend
    Donut Aug 1, 2016


  13. domnerus
    Honeycomb Aug 1, 2016


  14. mateinfour
    Cupcake Aug 1, 2016

    mateinfour , Aug 1, 2016 :
    Just ordered the soft gold version, happy days!!!
     

  15. G_Empire_inXS_ENlC
    Cupcake Nov 21, 2016

    G_Empire_inXS_ENlC , Nov 21, 2016 :
    Been trying to order the dash car charger, using my promo code, ever since it became available, but the code is always rejected. I spoke to someone on live chat a couple of weeks ago and they said there shouldn't be a problem with the code and I should just keep on trying every few days. What is actually going on?
     

  16. takenatdawn
    Froyo Nov 21, 2016

    takenatdawn , Nov 21, 2016 :
    Almost exactly the same issue that I'm having now! All I'm getting is that a specialist has investigated and apparently the second code was sent to me in error! It wasn't as we all know! I'm pretty miffed, there was no mention of an expiry date. Fighting to get a new code or the code reinstated.
     

  17. G_Empire_inXS_ENlC
    Cupcake Dec 18, 2016

    G_Empire_inXS_ENlC , Dec 18, 2016 :
    So they kindly responded by telling me to suck it and installing an update on my phone which bricked it. Even factory reset failed. They refuse to refund or replace and have yet to confirm whether or not they'll relieve me of a phone for two weeks to fix the problem they ADMITTED to causing. If the situation has not improved by the new year I think I'll have to consider small claims.
     

  18. G_Empire_inXS_ENlC
    Cupcake Dec 25, 2016

    G_Empire_inXS_ENlC , Dec 25, 2016 :
    Well they cancelled my RMA without telling me. It took nearly an hour to get that overturned, during which I was told that it was cancelled because "there had been no reply within 5 days." Which is true... THEY HADN'T REPLIED TO ME WITHIN FIVE DAYS.
     

  19. emmpii
    Froyo Jan 12, 2017


  20. takenatdawn
    Froyo Jan 13, 2017

    takenatdawn , Jan 13, 2017 :
    i had this problem with the last one of my two codes took a fair bit of back and forth for me to get a new code. I was livid. There had been no indication of any 'expiry' date for the codes!