[Official] Here's how to back up your OnePlus Device

  1. sauron.cnp Honeycomb Feb 20, 2018

  2. whattechsays Cupcake Feb 20, 2018

  3. idkwhoiam322 Nougat Feb 20, 2018

    idkwhoiam322, Feb 20, 2018 :
    I don't think the app is on iOS yet. There's other ways to shift data from iOS to android, google around.

  4. B1515300275799 Froyo Feb 20, 2018

    Vladka Evelyn likes this.
  5. R_Neate Cupcake Feb 20, 2018

    R_Neate, Feb 20, 2018 :
    I'd really like to see this compatible for switching from Apple to Oneplus.

    I have just done this. It was a nightmare getting all my stuff over (that I could move) using Google drive. If you can find a way to do this you'll be in a great position to win new customers moving away from IOS.

  6. AnubhavR Cupcake Feb 21, 2018

    AnubhavR, Feb 21, 2018 :
    Grt a good initiate for the OnePlus users
    Really thank full to OnePlus team

  7. dasche Gingerbread Feb 21, 2018

    dasche, Feb 21, 2018 :
    this is useless if your backup size is bigger than available free space in phone. it will use all the space and phone will reboot. too bad. useless.

  8. G_rajesh_anand_RzXk Cupcake Feb 21, 2018

  9. Girdhar Agrawal Froyo Feb 21, 2018

    Girdhar Agrawal, Feb 21, 2018 :
    This app is buggy
    I have taken update and copied the backup folder on laptop than after reinstalled switch app n again copied backup folder in mobile
    but app do not recognised folder than
    I took another backup and copied all files of previous backup to new data folder in backup and tried to restore but found following bugs
    1. Apps were not installed (I have to install all again from playstore)
    2. partial files were reinstalled .missed some image file.

    Anybody tried facing same issue.

  10. W1515817924833 Donut Feb 22, 2018

    W1515817924833, Feb 22, 2018 :
    yes no otg....still crashes every damn time ....OnePlus ?

    Vladka Evelyn and B1515300275799 like this.
  11. BuMaha Froyo Feb 22, 2018

    BuMaha, Feb 22, 2018 :
    I restored my apps today and was a bit disappointed, it didn't restore app configuration niether any system settings as claimed.
    it did however save some download time and restored sms without issues.


  12. Rui_Neves Eclair Feb 22, 2018

    Rui_Neves, Feb 22, 2018 :
    for me too. App crashes all the time !!! any word from OnePlus so far :-(

    Vladka Evelyn likes this.
  13. Plenkske Dutch POC Assistant Head Moderator Feb 23, 2018

    Plenkske, Feb 23, 2018 :
    Those things are not yet supported. "System info" only states "Ringtones, Lock Screen Wallpaper"
    I also hope these things will get supported in the future. That would be really helpfull.
    Also, I think it should be possible to backup the settings and layout of the OnePlus Launcher.

    Some other suggestions to improve this app:
    - Support all OnePlus phones , and after that all Android phones (with version X+).
    - I heard people with the OnePlus 2 are having problems, please check that.
    - Make backing up work with OTG storage, or other storage(cloud, over usb, etc). People might need a lot of free space to be able to backup. If you add this, people dont have to free up anymore.

    idkwhoiam322 and youbi like this.
  14. B1515300275799 Froyo Feb 23, 2018

    Vladka Evelyn likes this.
  15. B1515300275799 Froyo Feb 23, 2018

    B1515300275799, Feb 23, 2018 :
    I have sorted out. Uninstall and reinstall the app guys...should work.

  16. B1515300275799 Froyo Feb 23, 2018

    B1515300275799, Feb 23, 2018 :
    try to reinstall the app!

  17. muharrem1961 Gingerbread Feb 24, 2018

    muharrem1961, Feb 24, 2018 :
    I got a copy of the Backup file on the device to the computer, then I need to delete this file.

  18. muharrem1961 Gingerbread Feb 24, 2018

  19. Calin_TM Cupcake Feb 25, 2018

    Calin_TM, Feb 25, 2018 :
    Just great guys, i have to be honest and say that i'm a bit dissapointed with this so called "Backup and Restore" app...
    I was so happy when i found OnePlus made this app and today i did all my backups of the phone (5T) and had it restored to factory defaults.
    Everything was going well until i installed back the app and SURPRISEEEEEEEEEE !!!
    It doesn't see the backup folder god damn it...
    Can somebody technical explain why this is happening ?!
    I only did a backup of:
    - Contacts (THANK GOD you guys saved it in .cvf file and i managed to restore is manually)
    - Call Logs - since it cannot see the backup files i cannot restore it, but let's say this is not such a big deal
    - System Info - let's say this is not such a big deal since i can restore these settings manually

    - Messages - here is a big problem, because i need these
    How do i restore the Messages ?!
    Those i need !!!
    Do something !!!
    Update the app, tell me how to restore them manually from the Sms folder, there are 2 files, an .xml and .VMSG file.
    There has to be a way to restore them manually, please help !!!

  20. G_Niteen_Surwase_EqUn Eclair Feb 25, 2018

    G_Niteen_Surwase_EqUn, Feb 25, 2018 :
    You guys can also add option to upload backup on Google Drive or Dropbox ( It'll very much usefull for the light weight backups). Please do consider this request.

    Benighted87 and B1515300275799 like this.