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[Official] Here's how to back up your OnePlus Device

  1. VaibhavBhargava
    Lollipop Feb 12, 2018

    VaibhavBhargava , Feb 12, 2018 :
    Well, if it makes you feel better, it is completely offline, so don't expect your photos, videos and docs to be uploaded elsewhere unless you want them to.
     

    #21
    Damonp87, Abhi Dahiya and macemoneta like this.
  2. VaibhavBhargava
    Lollipop Feb 12, 2018

    VaibhavBhargava , Feb 12, 2018 :
    You are supposed to keep the backup file in a computer or some storage device.

    You can transfer it to one via OTG feature.
     

    #22
    Damonp87, Lirbra, jongreeny30 and 4 others like this.
  3. VaibhavBhargava
    Lollipop Feb 12, 2018

    VaibhavBhargava , Feb 12, 2018 :
    Apps have that kind of permissions in Android ?

    EDIT: nvm
     
    Last edited: Feb 12, 2018

    #23
  4. rohitomar
    Eclair Feb 12, 2018

    rohitomar , Feb 12, 2018 :
    Yes, this is highly required for the customers. I am very happy to know that OP is working on it. My best wishes for development.
     

    #24
  5. eye842
    Lollipop Feb 12, 2018


    #25
  6. Akeshma
    Froyo Feb 12, 2018

    Akeshma , Feb 12, 2018 :
    it is good but not enough, apps backup with their data is what is perfect [e]1f3af[/e][e]1f3af[/e][e]1f3af[/e]
     

    #26
  7. idkwhoiam322
    Nougat Feb 12, 2018

    idkwhoiam322 , Feb 12, 2018 :
    Indeed, it doesn't stop, very curious. You're always welcome to take logs and send it to them though ;)
    6.Bug Report
    https://forums.oneplus.net/feedback/
    All bugs go here^

    -Taking Logs and being useful :):
    1. Input *#800# from dialing interface, enter "oneplus logkit", delete history log.
    2. Click "advanced", choose "save log type", select all these options (Kernel, Main, System, Radio, Event, Tcpdump), then click OK.
    3. Click "save log", when it informs you whether to reboot, please click “cancel”
    4. Click "get QXDM Log, choose <appropriate option>(refer image below), scroll down, click "open device log"
    5. Reproduce the issue and take a screenshot to record the time.
    6. Wait for several minutes (better above 10 minutes), click “save log” again to stop it, enter QXDM Log and choose “close device log”.
    7. Enter file manager, choose storage, find the oem_log file, long press and click right upper corner three dots to compress it and send it to bughunters@oneplus.net along with the screenshots and specific description or issue link.
    Please don't forget to click on open and close device log when you start and finish essential QXDM log, which shall be above 100 MB before zipped.

    [​IMG]
     
    Last edited: Feb 12, 2018

    #27
    Damonp87, MikeG247 and Impulse_CK like this.
  8. Nilesh.Prajapati
    Froyo Feb 12, 2018

    Nilesh.Prajapati , Feb 12, 2018 :
    i had created back up file and connected mobile to my windows 10 pc.after copy backup file if i paste it to pc it took very very long time to paste and finally i have to leave it.. improvement needed....
    is there any way to create back up file directly on pc with data cable connected...it would be more helpful.
     

    #28
    sterchalkias and Lirbra like this.
  9. F_Alauddin_Akash_LNID
    Ice Cream Sandwich Feb 12, 2018

    F_Alauddin_Akash_LNID , Feb 12, 2018 :
    yeah... "we" need this..
     

    #29
    varma246 likes this.
  10. G_plusone
    Marshmallow Feb 12, 2018


    #30
  11. SoumyaMahunt
    Gingerbread Feb 12, 2018

    SoumyaMahunt , Feb 12, 2018 :
    Plz add option to backup app data, it detects app data correctly but doesn't back up them.
     

    #31
  12. Dolph69
    Gingerbread Feb 12, 2018


    #32
    Roshanroxx likes this.
  13. Dunnow
    The Lab - OnePlus 6 Reviewer Feb 12, 2018

    Dunnow , Feb 12, 2018 :
    this is great and all, but, can we know what data is being collected by OnePlus?
     

    #33
    Z1544243966407, MarkAle and zeetheali like this.
  14. Themurtuza
    Jelly Bean Feb 12, 2018


    #34
  15. zeetheali
    Gingerbread Feb 12, 2018


    #35
  16. zeetheali
    Gingerbread Feb 12, 2018

    zeetheali , Feb 12, 2018 :
    Internal storage then backup folder.
     

    #36
    Dolph69 likes this.
  17. Uhuvvet_33
    Cupcake Feb 12, 2018

    Last edited: Mar 16, 2018

    #37
  18. Dolph69
    Gingerbread Feb 12, 2018


    #38
    zeetheali likes this.
  19. gaster
    Lollipop Moderator Feb 12, 2018

    gaster , Feb 12, 2018 :
    This is it! Thank you for the the update and the great solution that OnePlus Switch provides Gary. Now everything it will be easier about setting a new OnePlus device, taking back etc.
     

    #39
    Gaston NP likes this.
  20. Pradeep@1+
    Ice Cream Sandwich Feb 12, 2018

    Pradeep@1+ , Feb 12, 2018 :
    Really a great idea and let us wait and see how worth it is with the upcoming updates and switching to different ROMs.
     

    #40