1
Official SMS app stopped working completely

  1. Aviv_S
    Donut Oct 13, 2020

    Aviv_S , Oct 13, 2020 :
    I just noticed that I can't open the official OnePlus SMS app, the one that you can't uninstall because it's the default one. When I try to open the app, it crashes.
    When I go to the Play Store, I see a message that the app is not compatible with my device.
    What the hell? It's a One Plus 8.

    Help please.
     

    #1
    G_Jean_Baptiste_qPzp likes this.
  2. Sathishkmr532
    Eclair Oct 13, 2020


    #2
  3. TuomasLiika
    Cupcake Oct 13, 2020

    TuomasLiika , Oct 13, 2020 :
    Same problem. Tried to clear cache but without luck, still crashes.
    If I clear storage, will all history disappear (all old messages)?
     

    #3
  4. the_o2
    User of the Year 2018; Community Scholar 2020 Oct 13, 2020

    the_o2 , Oct 13, 2020 :
    report this bug here

    https://forums.oneplus.com/feedback
     

    #4
    TuomasLiika likes this.
  5. Swejuggalo
    Community Bug Hunter Oct 13, 2020

    Swejuggalo , via OnePlus 8 Pro Ultramarine Blue , Oct 13, 2020 :
    Backup with Oneplus Switch if you are worried about loosing it (should not disappear). Sms/mms storage is separated from the app. Settings will revert to standard though
     

    #5
    TuomasLiika likes this.
  6. Jibouuuu
    Donut Oct 13, 2020

    Jibouuuu , via OnePlus 8 , Oct 13, 2020 :
    Hi, after doing the latest update for oxygen 8, I realised my text app (SMS) doesn't work no more. I can't open it and if I do it shuts itself automatically. Can you please solve this thing out 😭
     

    #6
  7. Attano_26
    Froyo Oct 13, 2020


    #7
  8. pablofg1978
    Nougat Head Moderator Oct 13, 2020

    pablofg1978 , Oct 13, 2020 :
    Hello there,
    try clear the message app cache
     

    #8
  9. TuomasLiika
    Cupcake Oct 14, 2020

    TuomasLiika , Oct 14, 2020 :
    Thnx! Worked fine now when I cleared both and messages still there.
     

    #9