2
OxygenOS OK Google grayed out after update

  1. iNathan
    Gingerbread Aug 5, 2018

    iNathan , Aug 5, 2018 :
    OK Google is unavailable after the OxygenOS 5.1.4 update.

    "OK Google" does not detect my voice.
    I am unable to turn it on in the settings as it is now greyed out.
    Opening the Google app and saying "OK Google" allows me to add my voice, however it never saves since it's greyed out.

    How does this happen? This went through beta and QA?

    Uninstalled all Google updates with no luck, wiped my phones cache with no luck either. Please fix this.

    Edit: Turned out to be a Google issue which is now resolved, I did have to manually turn the setting back on after Google fixed the issue.
     
    Last edited: Aug 12, 2018

    #1
    valdoaloquio and Roderic23 like this.
  2. izzykasha
    Lollipop Aug 5, 2018


    #2
  3. iNathan
    Gingerbread Aug 5, 2018


    #3
    valdoaloquio likes this.
  4. sdkoutdoor
    Cupcake Aug 5, 2018


    #4
    iNathan and valdoaloquio like this.
  5. valdoaloquio
    Froyo Aug 5, 2018


    #5
    iNathan likes this.
  6. bonello77
    Honeycomb Aug 6, 2018


    #6
  7. rijckhart
    Cupcake Aug 6, 2018


    #7
  8. Pixou80
    Eclair Aug 6, 2018

    Pixou80 , Aug 6, 2018 :
    Same here !
    I've try to uninstalled google but it's the same problem
     

    #8
  9. cardsbytootsie
    Donut Aug 12, 2018

    cardsbytootsie , Aug 12, 2018 :
    That's old, from April and May. All this new issue with Google started with the new Oxygen update. I got the Google update and it worked fine, voice, search, the feed, all of that. The minute the Oxygen update was done Google crapped out. I've done every single thing I've read. NOBODY'S phone around me is having any issues with Google. My husband's Moto phone works just fine in our house and everywhere else.
    Yesterday I discovered and narrowed down the issue (for me) to being that it does not work on wifi - no matter what wifi I'm on. The minute I left my house and went on cell service it all started working just fine. Back on wifi at another location and "can't reach your feed", "something went wrong", etc etc. Left there and back on cell service and everything's fine. It's not google, it is something the Oxygen update has done or there would be more than just oneplus phones having this problem. Search everywhere, you'll only find issues from the past that have nothing to do with what's happening now.
     

    #9
  10. izzykasha
    Lollipop Aug 12, 2018

    izzykasha , Aug 12, 2018 :
    that's the 4th of August when this issue was in full flow and completely relevent thankyou.

    different date formats in different countries

    smh


    View attachment 836971
     

    #10
  11. cardsbytootsie
    Donut Aug 12, 2018

    cardsbytootsie , Aug 12, 2018 :
    thank you for the little pie face and the"smh" [e]1f601[/e]my bad. The rest is still true.
     

    #11
  12. izzykasha
    Lollipop Aug 12, 2018

    izzykasha , Aug 12, 2018 :
    what is true, the forum had an issue around the 3-4th August and on the 5th August I posted the details with that screen shot of the actual dated 4th August.

    the rest was true Google reacted and issued an update and fixed in by the 6th August

    So your post after the 6th August is absolute crap as the issue was fixed

    don't know why you posted on a redundant thread storing things up so move on cupcake
     

    #12
  13. cardsbytootsie
    Donut Aug 12, 2018

    cardsbytootsie , Aug 12, 2018 :
    you're a wealth of help there cream pie.
    everything i said is true except for the dates.
    i can see why nobody likes coming here.
     

    #13
  14. izzykasha
    Lollipop Aug 12, 2018

    izzykasha , Aug 12, 2018 :
    you silly little cupcake you can't even tell dates yet, back to school for you lol

    OK Google "tell this cupcake how to tell the date"

    "sorry this cupcake is beyond help"

    lol
     

    #14
  15. cardsbytootsie
    Donut Aug 12, 2018

    cardsbytootsie , Aug 12, 2018 :
    proving my point
     

    #15
  16. izzykasha
    Lollipop Aug 12, 2018

    izzykasha , Aug 12, 2018 :
    Good toilet read thanks for you nonsense.
    1534082460967.jpg
     

    #16