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One out of 2 OnePlus 7 Pro is now Dead

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  1. CardGeek
    Cupcake Jul 30, 2019

    CardGeek , Jul 30, 2019 :
    that happened me also but then after about half an hour it returned working (don't know how cause I didn't do anything)
     
    Last edited: Jul 30, 2019

    quinshel likes this.
  2. quinshel
    Eclair Jul 30, 2019

    quinshel , Jul 30, 2019 :
    Welcome to the Club..
     

  3. Benhoogers
    Cupcake Jul 31, 2019

    Benhoogers , Jul 31, 2019 :
    Hold "Volume Up" and The "Power button" for 10 sec and it will start again. this will work if it looks like that you're phone is dead!,
     

    RiDEN and quinshel like this.
  4. quinshel
    Eclair Jul 31, 2019

    quinshel , Jul 31, 2019 :
    Another Day , to wake up with dead Phone ...going to ask XDA to help ...let me see what are the comments..
     

  5. quinshel
    Eclair Jul 31, 2019

    quinshel , Jul 31, 2019 :
    For me this is way beyond , now since i used some msm tools to upload the image and all , now it wont even go into any mode..just in MSM tool the port is detectable.

    Still downloading 2.5gb of different variations , even tried to load 6T in MSM haha ..it never took that ..
     

  6. Chobbes65
    Froyo Jul 31, 2019

    Chobbes65 , Jul 31, 2019 :
    Just picked my phone up and it's dead again.
    What a compete shambles this company is.
     

    quinshel likes this.
  7. jcantono
    Eclair Aug 1, 2019

    jcantono , Aug 1, 2019 :
    I had my 4th or 5th instance yesterday, I've stopped counting. Very frustrating to hear nothing other than that AP article which is dated at this point. Ordered phone release day, 256gb nebula currently on 9.5.10
     

    quinshel likes this.
  8. quinshel
    Eclair Aug 1, 2019

    quinshel , Aug 1, 2019 :
    dam , i still no see update on this topics , how to I contact oneplus support
     

  9. cyayon
    Donut Aug 1, 2019


  10. Chobbes65
    Froyo Aug 1, 2019


  11. cyayon
    Donut Aug 1, 2019


  12. Chobbes65
    Froyo Aug 1, 2019


  13. RiDEN
    Froyo Aug 2, 2019

    RiDEN , Aug 2, 2019 :
    Thanks for saving my sanity. Every other OnePlus phone I had required just a 30s press of the Power Button, and not the combination...
     

    quinshel likes this.
  14. P1564008230616
    Donut Aug 2, 2019

    P1564008230616 , Aug 2, 2019 :
    glad i found this thread.
    was gonna buy the phone thinking its the bset phone out there now.

    i do understand shutdown problem can happen to any phone, but 10 pages of users reporting problems and no progress whatsoever? thats a hell no
     

    quinshel likes this.
  15. kmkozan
    Froyo Aug 3, 2019

    kmkozan , Aug 3, 2019 :
    The lack of response on this from OnePlus is deafening.
     

    quinshel likes this.
  16. M1560391326310
    Eclair Aug 3, 2019


    quinshel likes this.
  17. Chobbes65
    Froyo Aug 3, 2019

    Chobbes65 , Aug 3, 2019 :
    Let me give you a couple of words of advice.... Don't buy one!!!!
    Stick with one of the major brands, who will at least acknowledge and try to sort any problems.
     

    quinshel likes this.
  18. quinshel
    Eclair Aug 3, 2019

    quinshel , Aug 3, 2019 :
    I been a one plus user from Op3.. But the 7 version is really disappointing, and I know my imp data is gone.. Crap.

    Thank you for the advise..
     

  19. kmkozan
    Froyo Aug 3, 2019

    kmkozan , Aug 3, 2019 :
    Seems like a hardware problem if months have gone by and they have no solution.
     

    M1560391326310 likes this.
  20. bjsu562
    Donut Aug 3, 2019

    bjsu562 , Aug 3, 2019 :
    So no solution for those who have updated to 9.5.11 ? Has anyone with this problem tried?