[Submitted] One Plus 3T in Silent Mode does not ring (make sound) when Google Device Manager attempts to Ring

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  1. cnish09
    Eclair Nov 29, 2016

    cnish09 , Nov 29, 2016 :
    Google says "Make your phone ring at full volume, even if it’s muted. You can also use Android Device Manager to find your phone's location on a map."
    But when i kept my OnePlus 3T mobile in Silent Mode using the special switch, and try to give a ring using Android Device Manager, it does not make the ringtone sound. I am not sure if this is a bug with Android Device Manager or Onplus 3T's Silent Button feature. This feature will definitely be helpful when we need to located our muted device.

  2. copperbeech
    Cupcake Nov 29, 2016

    copperbeech , Nov 29, 2016 :
    I was just going to post exactly the same (except I am unable to post as I am a new member just now)! I too have a 3T and Android Device Manager is not able to get it to ring if the phone is in SILENT with NO NOTIFICATION.

  3. copperbeech
    Cupcake Dec 10, 2016

  4. rakshithrajesh30
    Cupcake Dec 12, 2016

    rakshithrajesh30 , Dec 12, 2016 :
    The same result ensures, issue is present. HOPING it will be corrected in the nougat release. Major security flaw.

  5. cnish09
    Eclair Dec 13, 2016

    cnish09 , Dec 13, 2016 :
    No updates yet, they got all the logs from me and i gave them.

  6. philippone
    Donut Jan 5, 2017

  7. Fretti93
    Cupcake Jan 13, 2017

    Fretti93 , Jan 13, 2017 :
    Same Problem here.
    OnePlus 2;
    OxygenOS-Version 3.5.6;
    Android-Version 6.0.1

  8. Dunnow
    The Lab - OnePlus 6 Reviewer Jan 14, 2017

  9. ajc.alan
    Cupcake Jan 17, 2017

    ajc.alan , Jan 17, 2017 :
    OnePlus 3T user and I'm also experiencing the same issue. Is anyone able to verify is this occurs on the Nougat update?

  10. philippone
    Donut Jan 17, 2017

  11. Spiritreader
    Cupcake Feb 9, 2017

    Spiritreader , Feb 9, 2017 :
    This should now work in 4.0.3 (does for me on the 3, so will very likely also work on the 3T)

  12. copperbeech
    Cupcake Feb 16, 2017

    copperbeech , Feb 16, 2017 :
    I am not sure when this happened but for the past several weeks, when I select the OP3T within "Find your phone" (as a test)(Google Device Manager) I always gt a 404 page. It appears that the phone is being tracked as I get information when it was last "seen" but only a 404 when I actually select it. Any ideas?

  13. Rey1+
    Gingerbread Mar 20, 2017

    Rey1+ , Mar 20, 2017 :
    im using 4.1.0 but still im experiencing the same issue for Oneplus 3T

  14. Keniette9
    Gingerbread Jun 13, 2017

    Keniette9 , Jun 13, 2017 :
    Dear OnePlus User,

    Good day!

    Does the issue still persist? If yes, we suggest that you update the software to the latest version. If issue still occurs even after the update, then we recommend that you initiate an updated bug report. Furthermore, if you encountered new issues or concerns, we urge you to create a different report for each new issue. With that being said, we will now close this thread.

    Thank you!

    Kind regards,
    OnePlus Bug Hunters