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Answered one plus 5 after update face issue

  1. G_Yunish_Sharma_xlPn
    Froyo Feb 19, 2019

    G_Yunish_Sharma_xlPn , Feb 19, 2019 :
    camera not open
    whates app hang
    jio tv some time hang
    tiktok app only 1 video show and exit app
    any busy face this kind of issue after pie update
    please suggest any solution...
     

    #1
  2. Gav_W86
    Starting Point Expert Community Expert Feb 19, 2019

    Gav_W86 , Feb 19, 2019 :
    try:
    Boot the phone into recovery mode and clear the cache.
    1. Power off phone.
    2. Power on phone whilst holding down the volume down button (this takes slightly longer to react than you would expect and after the initial splash screen goes blank for a slightly un-nerving amount of time. But just wait).
    3. Enter the PIN/Password you use to unlock the phone when prompted.
    4. Choose a language.
    5. Choose "Wipe data and cache" (don't worry this is only a path to a submenu, it won't delete your data).
    6. Choose "Wipe cache" (IMPORTANT - MAKE SURE YOU DON'T TAP ERASE EVERYTHING).
    7. It will confirm that you have selected clear cache and ask you to say YES.
    8. When it says success choose "Reboot"
     

    #2
  3. G_Yunish_Sharma_xlPn
    Froyo Feb 19, 2019

    G_Yunish_Sharma_xlPn , Feb 19, 2019 :
    Thanks
     

    #3
    Gav_W86 likes this.