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one plus 5 phone is hang Apr 10, 2018

  1. Nick 59
    Marshmallow Apr 10, 2018

    Nick 59 , Apr 10, 2018 :
    Yep, we got your OS in post #13.

    What changed between time it was working and when your issue started?
    Are you rooted?
    Exactly when does it 'hang'?
    and
    What steps have you taken to resolve issue?
     
    #21

  2. G_Atul_Kacholia_coCQ
    Eclair Apr 10, 2018

    G_Atul_Kacholia_coCQ , Apr 10, 2018 :
    what I m doing you say.
     
    #22

  3. Nick 59
    Marshmallow Apr 10, 2018

    Nick 59 , Apr 10, 2018 :
    Sorry, that makes no sense.

    What changed between time it was working and when your issue started?
    Are you rooted?
    Exactly when does it 'hang'?
    and
    What steps have you taken to resolve issue?
     
    #23

  4. G_Atul_Kacholia_coCQ
    Eclair Apr 10, 2018

    G_Atul_Kacholia_coCQ , Apr 10, 2018 :
    few days ago issue starting.
    sometime when I use any app then phone not respons sliding, no going on back
    one plus 5 is awesome phone no doubt but sometime when I use phone any app or browsing they will start hang.
    I'm deleting some videos & photos, clear caches
     
    #24

  5. Nick 59
    Marshmallow Apr 10, 2018

    Nick 59 , Apr 10, 2018 :
    There are useful tips here:
    https://forums.oneplus.net/threads/basic-android-troubleshooting.463321/
    But I think you will find clearing system cache from Recovery is your best move now.

    1. Power down the phone.
    2. Wait until the device is completely off.
    3. Then press and hold the Power and Volume Down buttons at the same time.
    4. Continue holding these two buttons during the initial OnePlus splash screen.
    5. When the OnePlus logo goes away, you can let go of these two buttons.
    6. And then wait until the phone boots into Recovery Mode.
    7. If you have a password set, you will have to enter the pin to decrypt(basically unlock access to storage) here.
    8. Tap on the language of your choice.
    9. Tap on the Wipe Data and Cache option.
    10. Tap on the Wipe Cache option.
    11. Tap the Yes option when asked to confirm.
    12. Wait for the phone to clear the cache partition.
    13. Then tap on the Reboot option to restart the phone.
     
    #25
    G_Atul_Kacholia_coCQ likes this.

  6. G_Atul_Kacholia_coCQ
    Eclair Apr 10, 2018

    G_Atul_Kacholia_coCQ , Apr 10, 2018 :
    Thanks
     
    #26
    Nick 59 likes this.

  7. Young_Blood
    KitKat Apr 10, 2018

    Young_Blood , Apr 10, 2018 :
    Can you explain in detail?
     
    #27

  8. rafath786
    Gingerbread Apr 10, 2018

    rafath786 , Apr 10, 2018 :
    I am faced this issue once receive a whats app video call phone will rings on that no display shows no volume buttons no alter slider will works up to that call ends
     
    #28
    G_Atul_Kacholia_coCQ likes this.

  9. A1516998896805
    Cupcake Apr 10, 2018

    #29

  10. AJITHKUMAR.K.K
    Gingerbread Apr 10, 2018

    #30

  11. Johnathan Wick
    Honeycomb Apr 10, 2018

    #31

  12. PURPLE5200
    Eclair Apr 10, 2018

    PURPLE5200 , Apr 10, 2018 :
    lol
     
    #32

  13. G_Atul_Kacholia_coCQ
    Eclair Apr 21, 2018

    G_Atul_Kacholia_coCQ , Apr 21, 2018 :
    Yes! this is the one of them issue.
     
    #33

  14. G_Atul_Kacholia_coCQ
    Eclair Apr 21, 2018

    #34

  15. Akhshay Srinivasan
    Nougat Apr 21, 2018

    Akhshay Srinivasan , Apr 21, 2018 :
    mine too after reading yours ...... it's "certainly got hanged" and not "certainly hanged"......
     
    #35

  16. G_Atul_Kacholia_coCQ
    Eclair Apr 21, 2018

    G_Atul_Kacholia_coCQ , Apr 21, 2018 :
    many person phase same problem..one plus 5 it's 8gb Ram but how it hanging.
     
    #36

  17. G_Atul_Kacholia_coCQ
    Eclair Apr 21, 2018

    G_Atul_Kacholia_coCQ , Apr 21, 2018 :
    already updated...& why I uninstalled app when I purchase 8gb ram.
     
    #37

  18. Akhshay Srinivasan
    Nougat Apr 21, 2018

    Akhshay Srinivasan , Apr 21, 2018 :
    bro, it's the problem of Oreo updates....... many phones face the same issue.....

    is your face unlock working ?

    many face difficulties in recognising their face to unlock [e]1f602[/e]

    if yours is hanging, go to settings>developers options>tap power button on for few seconds>reboot>choose recovery > clear only cache nothing else.....

    you'll be saved....

    these problems come because of some technical issues / bugs created and stored in cache .....

    ask the experts if the above one which I mentioned are right or wrong and then proceed .....

    if you still find it not responding, let us know.
     
    #38
    G_Atul_Kacholia_coCQ likes this.

  19. G_Atul_Kacholia_coCQ
    Eclair Apr 21, 2018

    G_Atul_Kacholia_coCQ , Apr 21, 2018 :
    right now I'm updating my phone after hat work on yours following steps [e]1f60a[/e]
     
    #39

  20. Johnathan Wick
    Honeycomb Apr 21, 2018

    Johnathan Wick , Apr 21, 2018 :
    dude i wrote that as a joke, why do you reply 11days later?
     
    #40

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