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one plus 5t complaint via OnePlus 5T

  1. R1546238648267
    Cupcake Dec 31, 2019

    R1546238648267 , via OnePlus 5T , Dec 31, 2019 :
    I have a problem with my OnePlus 5T phone gets switched off automatically while calling WhatsApp or while watching videos and the battery backup is also less wat can I do
     

    #1
  2. R1546238648267
    Cupcake Dec 31, 2019

  3. Cervantes
    Lollipop Moderator Dec 31, 2019

    Cervantes , Dec 31, 2019 :
    Hi
    comment on system configuration
    what version of oxygen do you have
    what changes in the system
    since when it happens, water problems
    you tried if it's charging, it goes out
    Upload a screenshot through the Google browser of:
    1.- battery charge
    2.- uses of the battery
     

    #3
  4. R1546238648267
    Cupcake Dec 31, 2019


    #4
  5. Cervantes
    Lollipop Moderator Dec 31, 2019

    Cervantes , Dec 31, 2019 :
    the screenshot just tells me the model you have

    since when it happens, water problems
    you tried if it's charging, it goes out

    Upload a screenshot:
    1.- battery charge
    2.- uses of the battery
     

    #5
  6. R1546238648267
    Cupcake Dec 31, 2019

  7. Cervantes
    Lollipop Moderator Dec 31, 2019


    #7
  8. R1546238648267
    Cupcake Jan 1, 2020

  9. R1546238648267
    Cupcake Jan 1, 2020


    #9
  10. Cervantes
    Lollipop Moderator Jan 1, 2020

    Cervantes , Jan 1, 2020 :
    You can comment the problem
     

    #10
  11. R1546238648267
    Cupcake Jan 1, 2020


    #11
  12. Cervantes
    Lollipop Moderator Jan 1, 2020

    Cervantes , Jan 1, 2020 :
    the network, which network is: carrier
    It depends on the area where you are
    You can reset networks: settings, system, reset options
    configure 4g, 3g
    configure the apn
    on the carrier's website you must have the apn
     

    #12
  13. Y1578986991903
    Cupcake Jan 14, 2020 at 7:32 AM


    #13