6
One plus 5T device charger burst ocurred

  1. beastkay
    Ice Cream Sandwich Dec 27, 2017

    beastkay , Dec 27, 2017 :
    Never ever heard or seen this kind of issue, please contact customer support and I'll ask a moderator to forward this to higher authorities.

    Can you please mention exactly what happened before this blast ?
    PS are you fine does this hurt you or your OP device ?
     

    #21
  2. Pradipkumar Raut
    Eclair Dec 27, 2017


    #22
  3. punitvaria
    Ice Cream Sandwich Dec 27, 2017


    #23
  4. kaghedo
    Jelly Bean Dec 27, 2017


    #24
    gotshoaib likes this.
  5. Pradipkumar Raut
    Eclair Dec 27, 2017

    Pradipkumar Raut , Dec 27, 2017 :
    plugged into electric board
     

    #25
  6. kaghedo
    Jelly Bean Dec 27, 2017

    kaghedo , Dec 27, 2017 :
    Ah i see,contact support immediately for a replacement. This is why i don't leave any charger plugged into electric socket when not in use :rage:
     

    #26
    gotshoaib likes this.
  7. SoniaB
    Nougat Senior Moderator Dec 27, 2017

    Stickied Post
    Last edited: Dec 27, 2017

    #27
  8. SoniaB
    Nougat Senior Moderator Dec 27, 2017

    SoniaB , Dec 27, 2017 :
    Noted and will take it forward
     

    #28
    Star Lord likes this.
  9. mevicks
    Ice Cream Sandwich Dec 27, 2017

    mevicks , Dec 27, 2017 :
    Would request you to post all the images clearly carrying any text (model numbers, revisions etc) from all sides for comparisons. I think ive recieved a similar large brick for my 5t will check and revert.

    I'm sure you must have opened a ticket with customer support. It would be benefitial for all if you keep updating the original post with any updates from the CS
     

    #29
    gotshoaib likes this.
  10. varma246
    Lollipop Dec 27, 2017

    varma246 , Dec 27, 2017 :
    Nope, everyone in this forum is a customer like you only.
    I hope you are fine:),Did anyone get injured?
     

    #30
    gotshoaib likes this.
  11. Pradipkumar Raut
    Eclair Dec 27, 2017

    Pradipkumar Raut , Dec 27, 2017 :
    no.
     

    #31
    gotshoaib and varma246 like this.
  12. Manas Saha
    Honeycomb Dec 27, 2017

    Manas Saha , Dec 27, 2017 :
    Even if charger is left connected in the socket, it should not explode. In several countries they don't even have a socket On/Off switch like India. In Italy/Singapore any device turns on instantly as soon as I plug it into the socket. Chargers should be built with this in mind.
     

    #32
  13. tbalnt
    Ice Cream Sandwich Dec 27, 2017

    tbalnt , Dec 27, 2017 :
    do you have a socket on/off in India?
     

    #33
  14. iNtEnSePL
    KitKat Dec 27, 2017

    iNtEnSePL , Dec 27, 2017 :
    It's either fault of the charger, or overvoltage from electric grid. W/o proper examination it's impossible to say. But I see that Indian version of the charger has more space inside and HUGE capacitors to handle the heat AND voltage drops and peaks (unstable electrical grid in India?).
     

    #34
  15. Manas Saha
    Honeycomb Dec 27, 2017

    Manas Saha , Dec 27, 2017 :
    Yes Indian electric boards have a on/off switch for the sockets.
    electric-switches-and-socket-500x500.jpg
     

    #35
    Harsha Tarak R likes this.
  16. tbalnt
    Ice Cream Sandwich Dec 27, 2017

    tbalnt , Dec 27, 2017 :
    wow, that is obviously one step forward Europe. Here in Europe I have never seen such thing. Only in socket forwarders
     

    #36
    E1513955712871 and Lesstat like this.
  17. Manas Saha
    Honeycomb Dec 27, 2017

    Manas Saha , Dec 27, 2017 :
    India uses 240 volt 50 Hz AC power. USA uses 120 Volt 60 Hz. Higher voltage needs higher capacity components I think, thats why the charger is bigger.
     

    #37
  18. iNtEnSePL
    KitKat Dec 27, 2017

    iNtEnSePL , Dec 27, 2017 :
    Why would I need such huge switch near the socket? Safety of devices and people in EU are protected by other means than a switch near the socket. By design of safe devices and safe electrical circuits in homes. Generally.
     

    #38
  19. iNtEnSePL
    KitKat Dec 27, 2017

    iNtEnSePL , Dec 27, 2017 :
    Not true. Whole EU uses 230V AC 50Hz and we have smaller chargers.
    It's more up to instability of power grid and quality of power. Also higher average ambient temperature in the region.
     

    #39
    emil_farcas and Punk_69 like this.
  20. tbalnt
    Ice Cream Sandwich Dec 27, 2017

    tbalnt , Dec 27, 2017 :
    You have right on this one
     

    #40